Max daily cash withdrawal: 2,500 DKK First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Online - follow our application process to order your card online. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. Plus, you can move money from one currency to another whenever you like via our app or online. We offer a range of other useful products and services. Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. 0000046819 00000 n Withdrawal charge: 20 NOK, NZD New Zealand dollar We recommend that you always pay in the local currency and not Sterling. If there aren't any, this choice won't be displayed in the dropdown list. Youll also be charged for withdrawing cash from any ATM, even in currencies supported by the card. This will prevent high fees and very poor exchange rates being applied at an ATM or retailer. Well cancel your card and work out the best way to replace it. Its handy if you dont want to carry cash around or exchange currency while on holiday. Payments can take between 3 and 5 working days. With one prepaid Mastercard, you can store up to 23 currencies. Max daily cash withdrawal: 450 EUR This is not a credit check and it wont affect your credit rating, however the check will be recorded against your details and will be visible to anyone carrying out a similar reference check. Give us a call to let us know your trip has been cancelled and that youd like a refund of your travel money purchase. If youre heading overseas, a travel card could be a handy solution for covering your spending. * Last name. Post Office reserves the right to amend, suspend or cancel the refund offer at any time without notice. Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. Registered number 2154540. %PDF-1.4 % As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK. A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. 2248 30 When you place your order you will be given the option to select a preferred delivery date/time. This would mean that your transaction has gone through two exchange rate conversions which will increase the total cost of your transaction. Most of those locations can also take your passport photo. 0000004060 00000 n Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. If it hasnt arrived after the expiry date, call the contact centre and theyll issue you with one. When your card has expired and no replacement card has been issued your account will be closed. Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. Find answers to common questions about travel money and foreign currency. The question is, how do you get your hands on a travel card? The Post Office travel card is certainly handy for when youre jetting about and want a secure option for payments in different currencies. If you require a card in a shorter time please check with your local Post Office branch. Withdrawal charge 2 EUR USD , US Dollar With Curve, youll get access to the real. Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. For example, if you are using the card in Spain you should always choose to pay in Euros if offered a choice; choosing to pay in Sterling (GBP) in this example would allow the merchant to exchange your transaction from Euro to Sterling. We provide a range essential financial services, from savings, borrowing to money transfers. 2277 0 obj <>stream You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. Stansted Airport Currency Exchange: Should you exchange money at the airport? You can contact customer services by either calling +44(0)203 130 0133 or email customerservice@tuiprepaidcard.co.uk . A cash withdrawal fee will be charged when withdrawing cash from a UK Post Office branch or from any ATM globally that accepts Mastercard. The Post Office offers excellent exchange rates. There are no charges when using your card in retailers in the country of the currency on the card. You can also get the Post Office travel insurance policy using the app. However, it does leave a soft ID footprint on your credit file which should not affect your credit rating. Using the new wallet-to-wallet feature, you can also transfer leftover currency to other currencies of your choice in just a few taps. You can also top it up at a Post Office branch, although your money wont be available until the next morning if you do this. This is unlikely to be the full amount you paid for it. The check that we carry out in-branch is to confirm that the details you are providing in relation to your name, address and the details on your identification document are correct, and that there is no reason for us not to sell you currency. Plan your getaway with travel essentials including travel money, insurance and documents. Check out our new wallet-to-wallet feature where you can transfer your leftover currency to a new currency of your choice. These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). startxref Post Office reserves the right to refuse any refund where it is believed that these Terms and Conditions have not been met, or where it is believed that the transaction is fraudulent. Withdrawal charge 20 NOK, NZD New Zealand Dollar They tend to be cheaper to use than your ordinary bank debit card, and can even offer better exchange rates compared to buying currency. Refunds apply to Post Office Travel Money Card and foreign currency. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. Withdrawal charge 8.5 PLN, SAR Saudi Riyal You can renew your card by either visiting a Post Office branch or by contacting the Post Office customer service team. Pop into a local Post Office branch to apply for a card. Your change of PIN can only be done at UK ATMs that accept Mastercard and offer the PIN change facility. No. But just remember to compare exchange rates and fees (especially for those all-important ATM withdrawals) before choosing a travel card for your trip - as you could be getting a better deal elsewhere. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. Stay away from the Post Office, supermarkets and travel agents for cards (or cash), keep your money in pounds until conversion at ideal rates without fees at the time of transaction using cards from Starling Bank, Monzo, Metro Bank (Europe only), Revolut or Loot.io - or the various 'travel' credit cards of course. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' If youre using a smartphone, please ensure you are using portrait view to minimise issues whilst ordering. The refund offer does not affect your statutory rights. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Post the following documents or email a photo/scan of them to us: Post to: FREEPOST, POST OFFICE, CUSTOMER CARE. Exchange rates are displayed during the ordering process. Use your Post Office card anywhere they accept MasterCard, including online payments and ATMs. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. Please note that your credit card provider may charge a cash advance fee for buying travel money. You can check the Post Office exchange rates on its website, travel money card app and branches. Withdrawal charge: 1.5 GBP, HKD Hong Kong dollar If you are buying currency and paying by card then you will need to bring one of the following; We cannot accept anything other than one of these documents. Please contact us on 0345 8500 900 Monday to Saturday from 8:30am to 5:30pm for advice on what is the best currency to take. Withdrawal charge: 2.5 USD, AED UAE dirham Refunds must be claimed no later than 28 days from the date of purchase. A travel credit card offers travel-specific benefits. A travel money card can be a convenient tool for frequent travellers. We have listed each available currency and their associated withdrawal limits and charges below: EUR Euro Apply for passports, licences and permits, get documents certified, your identity verified. Download the free Post Office Travel app to keep an eye on your spending, top up your balance and monitor exchange rates. Yes, all currencies have top-up limits and balances see full information below which is applicable to all currencies available on the Travel Money card. You can have up to 10,000 in your Post Office travel card at a time, with a maximum expenditure of 30,000 a year. If you're going to a far flung destination to see the sights or soak up some sun, browse our long haul report to check prices in advance. Lets face it, dealing with wads of cash (although wed be quite happy withwads) and worrying about keeping your money safe is no way to travel. Apply for passports, licences and permits, get documents certified, your identity verified. Top tip: withdraw all the cash you need in one go to save money and look out for ATMs that are free to use to avoid any extra charges. Max daily cash withdrawal: 110,000 HUF The Post Office travel card is handy to have if youre travelling and want to keep your money safe. Plan your getaway with travel essentials including travel money, insurance and documents. Withdrawal charge 600 HUF, JPY Japanese Yen One last thing to note on the subject of fees. Yes you can. This means that a 20 purchase in Spain would cost you 20 and will be deducted from your euro balance. When your card has expired and no replacement card has been issued your account will be closed. 0000055584 00000 n As you can store 23 currencies on it, the card is convenient if you travel regularly or are taking multi-destination holidays. Order online,via the app or in branch and load any of the 22 currencies on your Travel Money Card. 0000001678 00000 n Note: We do not offer this service for customers applying for a passport card only. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. We will always try and offer the best ratesubject to this criteria. Less than clear on almost all of the pre-paid travel cash cards sites is what happens when the card expires. 2. xref Max daily cash withdrawal 300 GBP If you love visiting far-flung places, however, you might need a card that supports more currencies. If the currency falls outside of any of the 22 we offer on your card, youll be charged a cross-border fee. Protect whats most important to you from your mobile phone to the future of your family. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch. This means that a 20 purchase in Spain would cost you 20 and will be deducted from your EUR balance. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. This lets you do a range of tasks like checking recent transactions, view your PIN, transferring between currencies, topping up, freezing your card and much more. We often link to other websites, but we can't be responsible for their content. If you order your card online it will be delivered to your home address in two to three working days. Well carry out an electronic address verification check based on the information you provide. Thousands of Post Offices accept first-time passport applications for the U.S. Department of State. You also wont get charged for using it for payments. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona. Manage and top up your Travel Money Card account online. Heres your quick at-a-glance guide to the main features and benefits of the Post Office Travel card: Post Office travel cards are free to order and there are no charges for paying retailers in the currencies held on your travel money card. Withdrawal charge: 8.5 PLN, SAR Saudi riyal The Post Office Travel Money Card is a safe, easy prepaid payment option accepted by shops, restaurants and ATMs globally* it carries 22 currencies. Withdrawal charge: 30 ZAR. The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. You can top up, transfer between currencies, manage your account and more using our Travel app or going online. Max daily cash withdrawal 600 CAD In order to continue using your card, you will need to renew your card. A full refund will only be given where a holiday has been cancelled due to the following circumstances: Industrial Strike Action, Natural Disaster, Tour Operator Insolvency, advisory notice from the Foreign Office not to travel, adverse weather conditions preventing travel, Health Alert in the country of destination, other reasons at the discretion of Post Office Ltd. Refunds are available on all purchases of Post Office Ltd (Post Office) foreign currency either online or in branch. Yes, all currencies have top-up limits and balances. Plan your getaway with travel essentials including travel money, insurance and documents. Our 100% refund guarantee. As soon as you select the 'Place order' button we will validate your card and the availability of funds. If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. below). Registered number 2154540. Whichever way you choose to order your card, don't forget to activate it once it arrives. It is not intended to amount to advice on which you should rely. It is therefore important that you provide the correct contact details during the order process. If you are providing scanned copies, please send to. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. Activate it by following the instructions in your welcome letter. 0000005449 00000 n This fee continues until there's no remaining . Manage your holiday essentials together in one place on the move, from your Travel Money Card and travel insurance to extras like airport parking. Max daily cash withdrawal 2,500 DKK Use it wherever the Mastercard Acceptance Mark is displayed. Want a card that makesholiday spending super simple and ridiculously convenient? The order will be delivered by Royal Mail Special Delivery. This is why online exchanges are invariably better than branch rates. Exchange rates vary between online and branch. I was informed that due to the Pandemic and people not travelling they had decided that cards would not be renewed automatically. There are lots of travel cards out there, but here were going to focus on the Post Office Travel card. Western Union international money transfer, Last four numbers printed on the front of your Travel Money Card. These limits can usually be found on that country's government website. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. Decide on the money order amount. We often link to other websites, but we can't be responsible for their content. These lines are open for 24 hours and 7 days a week. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. Neither is constantly having to work out where to get the best exchange rates. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. The Post Office Travel Money Card can be loaded with up to22 currencies at any one time. This is the rate youll find on Google or currency sites like XE.com, and is generally considered to be a fair rate. N7yR!N#,"4-)PYAaKqlT{h1 Max daily cash withdrawal 500 SGD hA 04s\GczC. 020 7937 0280. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Simply enter your postcode and choose the "Travel and foreign currency" indicator from the "Products and services" list. Before travelling overseas, you load money into the travel money card account, locking in the exchange rate for foreign currencies at that time. Withdrawal charge 3.5 NZD, PLN Polish Zloty In the case of the Post Office card it's even worse as there's a customer services line which doesn't offer any option even remotely like "press X to renew" and Post Office branches have no idea what happens either. Post Office and the Post Office logo are registered trademarks of Post Office Limited. Max daily cash withdrawal 6,500 ZAR We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. Max daily cash withdrawal 700 AUD Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. We provide a range essential financial services, from savings, borrowing to money transfers. Card expires three years after you get it and the fee kicks in then - Ask FairFX to replace card with new prepaid travel card, then move balance to new card (free) - Withdraw entire balance via ATM (1 fee) (1) ICE: Yes - 2/mth: One year after card last used - Top-up card (free for foreign currency, 2% fee for s) A guide to the best UK bank accounts for travelling, including packaged bank accounts which come with travel insurance. Alternatively, contact us on 0345 8500 900, Monday to Saturday from 8:30am to 5:30pm. And thats pretty much it - everything you need to know about the Post Office Travel card. The easiest way is to use our mobile app. A couple of other potential charges to be aware of: If you try to use your Post Office card in a country where they dont offer currency, youll be charged a 3% cross border fee. Find out more aboutCurve cardsand discover the best plan for you. Calls may be monitored or recorded for training and compliance purposes. Order a Travel Money Card today for smart, secure holiday spending. If you do use your card in a country with a local currency that isnt supported by the card, youll be charged a cross-border fee of 3%. Certain countries have restrictions on the amount of currency you can take in and out per person. You can make transactions wherever the Mastercard Acceptance Mark is displayed. You can also buy travel insurance and view your policy documents in-app, book your airport parking and much more. The Post Office offers exchange rates that move up and down according to the demand for currencies. We will move the money to Sterling every time you pay for something. The app is another great feature, letting you top up and manage your money on the move. No charges when you spend abroad using an available balance of a local currency supported by the card (although there are some fees to know about - well look at those next).
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