Please dont include personal, political, ethical, or religious commentary. All special requests are subject to availability upon check-in. So not only did we stay at the Ritz, he also surprised me with a massage. I am extremely disappointed in our experience compared to my previous visits over the years. This is the best Ritz Carlton in which we have ever stayed! So, if you're looking for a relaxing and enjoyable trip to Charlotte, be sure to consider a spa resort. I definitely plan to stay at the Ritz-Carlton Charlotte again whenever in town. At The Ritz-Carlton, it's encouraged; expressed through tranquil spa retreats surrounded by natural beauty and pampering treatments drawing from ancient traditions and modern science. While the facilities were certainly nice, the massage itself reminded me that I was in an extra fancy spa. My massage was really good but my wife said hers was pretty awful. Not really fair for the customers since the amenities are not all even open. In the lobby is a wine bar which has some takeout options, a separate lobby bar, a BLT Steak and a coffee shop. Today, Im going to share my review of The Ritz-Carlton Spa in Charlotte, as well as what you can expect when you visit the Ritz spa. Room service is available 24/7. Rooms Executive Annie really made a huge difference in making sure things were largely perfect from that moment forward. Yes, its totally a luxury, but thats why something like this would make a perfect gift. I found that the set-up of all the spa stuff was actually a little confusing at first, because everything was in a different room even though it had been explained to me. And whether paying cash or Bonvoy points, each was significantly cheaper. And I had everything I needed and more. Your deposit will be refunded in full by credit card, subject to an inspection of the property. (of course I did) And asked me to prove that. You will be able to relax in comfort while you wait for your service in The Relaxation Lounge. Even though I was at the Ritz spa on the weekend, and I did pass other spa guests in the hallways, I got both the salt room and the sauna to myself, as well as the relaxation room I visited later. Ashley at the front desk is amazing, on our last stay I called to find out where the ice machine was located. I personally won't go back.Room & Amenities: We stayed on the 15th floor -- the room was oddly noisy as if the weight room was right above us. If you want an exceptional. They even compd the first two days room service orders by way of apology for the delivery mishaps without me knowing until I saw the final folio. If youd like to check out a video of my experience at The Ritz-Carlton Spa in Charlotte, head here. The hotels location in Charlottes Uptown neighborhood places guests in the citys hub for arts and culture. I was hoping for something great. Facilities include an indoor pool and spa. Without the service, delivering on special touches and a nice property, you really have to question the ethics of charging the room rates they do. One of the few aspects of my stay that was on point for the Ritz Carlton brand. And on a weekend, it took me no time at all to get there just about 20 minutes from where I live in South Charlotte (in Ballantyne). They have INCREASED their prices alot to compensate the money the business has lost. Bravo Destiny, Mike and Angela you all truly live up to the Ritz Carlton brand promise. Higher management needs to step in and bring the life back to this hotel spa before it goes under. more. We ate breakfast there and the food was delicious! So embarrassing!!! Good thing I had my phone with me to take some photos. If you want to request something specific, you can do that after you select your rate. Wifi worked well and the technology in the room was good too. And if you go on a weekday, you have to spend a little less than that for access to all the amenities. Double-check your selected room for the maximum capacity. We invite you to relax and unwind in the stunning Aqua Lounge, chic Relaxation Lounge and therapeutic Vitality Lounges. Accommodations: Maybe due to COVID, the spa accommodations were not what I would expect from the Ritz. Thanks for reading my review of The Ritz-Carlton Spa in Charlotte. Checking in with Jerome was smooth and he was very professional . Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. b%q)QiH*%@Ub=Yds!eu x LvfDq$"kCQU6zBR;j&7{o? They delivered special treats and a gift bag to celebrate her special event. This service may contain translations powered by Google. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Yes, The Ritz-Carlton, Charlotte offers airport transportation for guests. Ideally, we'd publish every review we get, positive and negative. K Lounge welcomes residents and visitors alike to this Uptown Charlotte hotel, showcasing live music, a Mule and Mimosa Bar and locally-inspired dishes. It's so sad. Best Regards, It's bordering on fine, I guess, the problem is that other hotels in Charlotte are stellar and cheaper, The thing I expect when paying for a Ritz Carlton stay over others, is the little extras and special touches. Belk Theater at Blumenthal Performing Arts Center. The rooms at The Ritz-Carlton feature a modern and elegant interior. I was upgraded the day of to a King Executive Suite from the Deluxe Two Queen I'd booked. I was so happy to find out upon check-out that after paying for my expensive lunch and my 60-minute massage, plus gratuity, I still had $25 left on my $300 gift card. From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. Please see our partners for more details. I ordered my lunch at the spa front desk and was told it was a minimum of 45 minutes until it was ready but they didnt give me an exact estimate. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Spa was lacking, did not live up to it's name, This review is for the spa only. Taxes and fees that are shown are estimates only. , Your email address will not be published. But it jumped up to $200 for just a basic massage. This lets us know our reviews come from real guests like you. The site to which you will be transferred is not part of the The Ritz-Carlton website and the presence of this link on the The Ritz-Carlton website does not mean that The Ritz-Carlton Hotel Company, L.L.C. I loved sitting in there, and had I been more tired, I may have attempted a nap. Approximate prices in EUR for a 1-night stay, Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Apparently there are two types of salt rooms and one type is where actual salt flakes are blown out into the air. Hotel rooms and suites reflect the contemporary touch of designer Alexander Julian, who looked to Charlottes culture for inspiration. ^9O6tA_?me They're also applicable regardless of the comment's tone. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. I dont think Ive ever had such tremendous air con anywhere before. You should be reimbursed on check-out. Chicken salad that seemed like it was tuna in a can served with chips. Send a question to the property to find out more. It is an expensive hotel, but you get what you pay for. Redesigned hotel rooms and suites reflect Charlotte's past and look toward its future through locally-inspired colors and patterns. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Parlor Suite, 1 Bedroom Suite, 1 King, Sofa bed, 1 Bedroom Executive Suite, 1 King, Sofa bed, City view, 1 Bedroom Executive Suite, 1 King, Sofa bed, Garden view, 1 Bedroom Executive Suite, 2 Queen, Sofa bed, Garden view, Destinations, properties, even an address, 1728350,1726110|2,1718430,1721720|3,1716160,1720070|2,1718400,1727980,1726110,1720070,1718400|2,1728350|2,1709670,1721460,1708660,1716160|6,1728180,1728620,1715610,1728350|4,1709670|3, Personal or sensitive info (e.g. %%EOF The BLT Steak serves breakfast as well and they have room service available until Midnight. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). We will definitely be back to celebrate special occasions. Ill have to keep this in mind, thanks for the review! Facilities include an indoor pool and spa. And boy, did I need a massage. Dining:I had a pleasant breakfast at BLT steak which was surprisingly cheap. Enjoy breathtaking views of the Queen's City from our penthouse location. However, once we got a manager involved the next day, things vastly improved. The Ritz-Carlton, Charlotte, nestled in the heart of the vibrant Uptown neighborhood, offers five-star luxury with distinctly local touches. The Ritz-Carlton Charlotte is located in Uptown (which is Charlottes downtown) on Trade Street. Hotel Menu. More. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. The day before arrival, I was pretty surprised to notice that Id been upgraded to the hotels top Ritz-Carlton Suite. My daughter, granddaughter, and I were in Charlotte to see a Broadway show at the Belk Theater. As far as lunch, heres a little con: You can order from the Aqua Lounge menu, which was fairly limited, and it was quite pricey (Im pretty sure a mimosa was like $16 or something outrageous but its the Ritz). First of all, it took them 3 days to even call us back for an appointment. Massages and facials start at $130, beauty services at $40. Friday - Sunday 9 a.m. to 7 p.m.. By clicking on the 'Accept' button below, you acknowledge that you will be leaving the ritzcarlton.com website. This article appears in the February 2018 issue of Charlotte magazine. Meeting space:Discover more than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. The salt room, jacuzzi, relaxing room, and the steam room are closed. She went on to ask if I had a reservation. What food & drink options are available at The Ritz-Carlton, Charlotte? We greatly look to provide exceptional service and comfort for each guest visit. Booking.com does not accept responsibility or liability for any reviews or responses. SPA SPALocated in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. Is parking available at The Ritz-Carlton, Charlotte? The Spa at The Ritz-Carlton Charlotte is an LEED-certified eco-friendly facility. Appointment required, no walk-ins. We are going to have a hard time going back to where we normally stay Four of us stayed for a night while attending the ACC Championship, and it did not disappoint. Your email address will automatically be added and stored to receive new posts by email and more. Taking cues from The luxurious Queen City, this elevated shopping experience is carefully curated with a unique mix of local and globally recognized brands. Its indoor, and it features windows on three sides, so you can see out to Charlottes Uptown (not a scenic view, but mostly rooftops of other downtown buildings). The Ritz-Carlton, Charlotte is 0.6 km from The NASCAR Hall of Fame. The restaurant was pretty lively and had a good atmosphere. Works from regional artists adorn rooms and suites, local offerings flavor Honor Bar selections, and culinary delights are crafted with homegrown herbs and honey from the hotel's rooftop garden and local farms in Charlotte, NC. Discover, AWAKEN THE SENSES AT THE RITZ-CARLTON SPA, CHARLOTTE Find Serenity in Charlotte Online Appointment Spa Menu Reserve by Phone For information or to reserve a treatment, please contact the spa at (704) 972-4370. Uptown's The Ritz-Carlton's in-house Spa & Wellness Center features a Relaxation Room and an Aqua Lounge, with massage therapists offering tranquil stress-relieving sessions. The Punch Room is available for private functions. After that, the air con dropped quickly to 60 F, and then even to 55-58 F for the remainder of my stay. Nearby attractions include Queen City Rides (0.2 miles), Belk Theater at Blumenthal Performing Arts Center (0.06 miles), and Discovery Place Science (0.2 miles). And the amenities are where its at so plan to allot plenty of time for your spa visit, both before and after your service for chilling and using all the things. JW Marriott was a brand designed to compete with the big boysFour Seasons and Ritz-Carltonand it delivers. Which popular attractions are close to The Ritz-Carlton, Charlotte? We hope to return and enjoy the entire hotel. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. But it would have been nice if there were instructions on the room, in case I did miss something. A popular destination for Charlotte locals, K Lounge offers a sophisticated, Uptown setting for interactive cocktails and shared plates in the hotels lobby. Hi Joanna! Its easy to wind up in the wrong room when you first arrive, but of course after spending several hours there, I found my way around perfectly. I was also thanked for being Titanium. And just to reiterate the massage was totally top notch. Plus, it was cool to look out on Uptown Charlotte from the spa windows. (Technically, you arent supposed to have phones throughout the spa, but it looked like pretty much everyone did, including me.). The health and safety of our guests is our top priority: COVID-19 updates and what to expect at our hotel. We stayed at the Parlor Suite which was very spacious and clean. An indoor swimming pool as well as locker rooms and sauna facilities . Unwind in upscale suites complete with local touches, an elevated beverage experience, and carpets inspired by a North Carolina designer. Since we were still in COVID lockdown, my husband surprised me with a spa staycation. Bathtub But I guess I paid for the experience, and I did get that. See thePrivacy Policyfor details. That orange-infused water was a hit, and I went back and refilled many times from the sweet little refreshment stand. However, I would suggest to give it a chance after COVID. First of all, it took them 3 days to even call us back for an appointment. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If youd like a Saturday, youll need to book several weeks in advance. The hotel left on the dining room table a very generous welcome amenity of chocolate covered strawberries, chocolates, and wine, not to mention a not insubstantial charcuterie plate. Warm lights behind walls made of pink Himalayan salt blocks infuse the air with salt, a natural antimicrobial thats believed to help reinvigorate you. Pics are of the executive suite. The spa also offers access to the fitness center and pool, both boasting panoramic views of the city. <link rel="stylesheet" href="styles.7e866a1c5c103219.css"> My wife and I stayed a few weeks ago and had an amazing stay, we knew the kids would enjoy getting away and swimming in the amazing indoor pool.We travel quite a bit and stay at lots of nice properties and one thing that sets a good property apart from a great property is the staff, and thats where this property really shines! Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Each dining experience offers a taste of NC cuisine in this Uptown Charlotte hotel. Over 257 million reviews from guests after their stay. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Contemporary design welcomes guests to the Uptown Charlotte hotel, complete with regional art and dcor that blends style with the comforts of home. Awful, embarrassing experience, Holiday Inn Charlotte University, an IHG Hotel, Grand Bohemian Hotel Charlotte, Autograph Collection, Embassy Suites by Hilton Charlotte Uptown, Hampton Inn & Suites Charlotte / South Park at Phillips Place, Woodspring Suites Charlotte University Research Park, Homewood Suites by Hilton Charlotte Ballantyne, NC. It was a stress-free situation, from beginning to end. The food and service were both outstanding. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. We reserve the right to charge guests the cost of rectifying damage that includes but is not limited to smoking and or hotels property (room and furnishings). Fun fact: If you go on a weekend, you need to spend $100+ at the spa to access all the amenities with a special pass. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. This was only my third RC stay but the amount of elite recognition here was phenomenal. Matthew at the front desk offered us room temp or chilled water or champagne when we arrived. This was my last big stop, and once again, I was alone for most of the time. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. If you're traveling for work, we'll sort the most popular Check your booking confirmation email to find your booking number and PIN. Room:I had been contacted by the hotel via email earlier in the week and I asked about an upgrade. I also love sitting there feeling the beads of sweat forming on the skin. Are any cleaning services offered at The Ritz-Carlton, Charlotte? 131 0 obj <>stream CARLTON Located in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. Dear MsHellfire, Thank you for taking the time to let us know about your experience while staying with us. Get a free "How to have a great week of workouts" checklist and action plan when you sign up for the list. Air conditioning The maximum number of extra beds and cribs allowed depends on the room you choose. This is where I always stay when I come to Charlotte to see a show because the location is perfect to walk to dinner and the show. My entire bill was $66 $16 for my last mornings coffee and $50 toward housekeeping gratuity that I had asked to add after forgetting to leave the cash gratuity before my departure. I am extremely disappointed in our experience compared to my previous visits over the years. The 5-star The Ritz-Carlton, Charlotte Hotel is situated 0.8 km from the Uptown-area BB and T Park Stadium. Once those two amenities were enjoyed, I took a quick shower and sipped on some orange-infused water while I waited to be called back for my massage. The rooms at The Ritz-Carlton feature a modern and elegant interior. The location is right across from the Epicenter, and about a 10 minute walk to the stadium. Good Morning Sal_Paradise, Thank you for such a comprehensive and respectful review of the hotel. The second powder bathroom was great, especially when my friends came over. Private Bathroom I knew something was up already before we even arrived. Mike is also super friendly and always remembers my name and says hello and always trys his best to assist me. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. The spa takes up the top two penthouse floors of the hotel. The hotel also does not accept credit card authorization forms, Complimentary valet parking for BLT Steak and The Ritz-Carlton Spa, Charlotte. After I called she realized what floor we were on and knew the machine was out of order so she sent someone with ice.Veda has also been amazing! I would welcome the opportunity to speak further offline regarding your visit, and how we may recover for the future. ft. of meeting space and an innovative Design Studio for planners, Urban Garden with three settings for weddings, meetings and social functions, 10-foot ceiling and floor-to-ceiling windows with city views, Bathroom sanctuary with flat-screen TV, plush robes, dual vanities and separate tub and shower, Nespresso gourmet coffee and tea presentations, More than 12,000 square feet of meeting and event space, Penthouse-levelThe Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities. Moreover, it also has a swimming pool, a whirlpool, a fitness center, a nail salon, and a Himalayan pink salt room. Restaurants and bars:BLT Steak and K Lounge. Used the app chat to put the request in for pick up when I left the room shortly after 3pm and was told someone would go up to the room then.
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