Subject to change except on confirmed reservation. Your reservation will be a ssigned a standyby number. Automobiles under 17 feet in length are charged the regular fare. Mechanical problems forced the Steamship Authority to cancel about 550 ferry trips between Martha's Vineyard and Falmouth in the first four months of this year, an unprecedented total about 15 times the yearly average and one that has officials scrambling as the summer travel season approaches. Customers may purchase parking permits that allow them to park at specific parking lots on the mainland for a flat fee. Visithttps://app.steamshipauthority.com/using your mobile phone. Click the link below for more details: https://www.steamshipauthority.com/reservations/ticket_books. A customer who provides us with certain identifying information will be issued a Profile Account number. Vehicles parked at parking lots that are not equipped with parking ticket dispensers are still subject to parking charges. Can I receive a lower fare if I buy a book of multiple tickets? This standby slip contains a telephone number and website link where you can access the terminal's current vehicle standby status as well as the date and time that you should be at the terminal. For more info, check out the Accessibility page. Can I receive a lower vehicle fare if I buy a book of multiple tickets? We have a house on island and take the Steamship fast boat to get to Nantucket. The company said safety is not an issue as the attack didn't affect radar or GPS capability. How do I sign up to receive SSA's travel alerts via text messages? Student commuter book application for students attending college or technical school off-island, Public Service Announcement regarding cycle safety on Martha's Vineyard, Tips for getting assistance booking trips for off-island medical appointments, Helpful travel tips for Martha's Vineyard residents, Helpful travel tips for Nantucket residents. Please visitthePolicies, Forms & Informationpage for our Excursion Profile Application. Ferry Schedule. Due to COVID-19, we have extending the time period in which customers can use a passenger ticket or vehicle reservation. Reservations may be changed up to one hour before the scheduled departure, with the first date change at no charge. Nantucket to Hyannis TRADITIONAL FERRY Depart Nantucket-Arrive Hyannis If you want to travel on a standby basis from Nantucket, customers must have a paid or pending reservation. For more information about our standby procedures, please click here. 508-477-8600. First, we suggest you try to make your reservation as soon as you know about your appointment. If youll be traveling with a vehicle reservation and will require assistance because of a disability, our Reservation Office will add this information to your reservation so that our employees at the departure terminal will be alerted to your needs. Print. Nantucket Terminal:Unless you are informed that you should remain at the terminal for possible travel on the next scheduled trip, you must depart with your vehicle from the Nantucket Terminal. Inaccurate information about the vehicle traveling could result in the reservation being invalid for transportation and/or the imposition of additional charges. 2018 Winter and Spring Schedules Appendices D - I, 2a. While the passenger areas of the following vessels are not entirely accessible by elevator, those that are accessible enable our passengers with disabilities to be provided with all amenities: the M/V Iyanough, the M/V Governor and the M/V Sankaty. You may be required to provide documentation of such an emergency before being allowed to use any parking that may be available. Customers in either the Excursion or Preferred programs who need to change either their name, address or vehicle information should do the following: Contact the Reservation Office at (508) 477-8600 from 7:30 a.m. to 4 p.m. daily, or by fax at (508) 477-8717, or by email at formsubmit@steamshipauthority.com. The 10-ride high-speed ferry ticket books are transferable among passengers, multiple tickets from the same ticket book may be used for travel for different passengers on the same trip and are valid forever on the Nantucket route. Although we do not routinely mail reservation confirmations, we will do so upon a customers request if the request is received more than 10 calendar days in advance of the scheduled sailing. . @NWSBoston is predicting high winds as part of Tuesday's storm that will result in cancelations on both the Vineyard and Nantucket routes. Summer and Fall 2023 Vineyard Operating Schedule Report, Freight Tariff MDPU No. Please read below the Crocker Inn rates, deposit and cancellation policies: RATES. Passenger tickets are transferable among individuals who are eligible for the fare charged. Our daily parking rates vary depending on the time of year and the location of the parking facility. Among other business Tuesday, the SSA board approved a staff request to delay the 8:30 p.m. departure from Oak Bluffs by up to 15 minutes on August 26, 27 and 28, in order to accommodate passengers leaving the Beach Road Weekend festival in Vineyard Haven, which ends at 8 p.m. Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. Nor may alcoholic beverages be served on trips of more than two hours to any passenger within one-half hour before the vessel docks. Home. Martha's Vineyard and Nantucket Steamship Authority has been the target of a ransomware attack that is affecting operations as of Wednesday morning. For more information about our standby procedures, please click here. The Steamship Authority has waived rescheduling and cancellation fees and will continue to honor existing reservations at terminals. Like. From here you can change your personalized password. How do I sign up to receive waitlist notifications via text messages? Please consult the Customer Handbook for eligibility requirements. 2022 Summer and Fall Operating Schedule Report, 6. Both run high-speed passenger catamarans with a travel time of approximately one hour. If you are planning to take your vehicle to either islandthen you are required to make an advance vehicle reservation. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; . From there, enter your cell phone and choose your preferences. Oak Bluffs, MA We attempt to accommodate the special reservations needs of customers with disabilities or those who are traveling with someone with a disability. Show . Steamship Authority's ticketing still delayed following ransomware attack. Are there any circumstances in which other vehicles will be boarded instead of mine even though I have a reservation? Yes. Total $ 20.00 Other Payment Need high-speed ferry tickets to or from Nantucket instead? Such reservations are available online or by calling either our Mashpee Reservation Office or in person at the Island terminals. Due to COVID-19, we have extended the time period in which customers can use a passenger ticket or vehicle reservation. In these circumstances, the reservation shall be valid only for standby travel on the date for which the trip was scheduled. This will result in the forfeiture of your reservation. We will continue to honor existing reservations at Authority terminals, and rescheduling and cancellation fees will be waived. 2/4. Those who arrive later than 30 minutes before the scheduled departure may still be boarded at the Terminal Agents discretion. If made within 21 days of arrival a rain-check for full amount, less a 10% service charge, will be issued if the room can be re-rented for entire period. . Headstart reservations are available to eligible customers who have applied through the mail (addressed to our Mashpee Reservation Office only) or on our website, beginning on a date designated as Opening Day usually during the first week of January. 888-44-FERRY info@88844ferry.com. MV Times As the summer season steadily approaches, the Steamship Authority faces the possibility of. Failure to do so will result in the imposition of a drive-on/drive-off charge, if the Steamship Authority elects to load the vehicle and trailer on your behalf (available on the Hyannis-Nantucket route only) or in a refusal to allow you to board the vessel with your vehicle and trailer. Regular cell phone airtime charges apply. 2021 Summer and Fall Operating Schedules Report - report, Appendices A & B, 4b. However, vehicles over 6 feet, 6 inches in height may be restricted to particular vessels, trips or spaces in vessels. Please contact the Group Sales office at groups@steamshipauthority.com to request an application. We offer the lowest fares and the most frequent daily departures for . If you already subscribe to our travel alerts and would like to change you preferences, click on the link "manage your Travel Alert preferences." The smoking of or other use of marijuana is prohibited anywhere in or upon any of our vessels or on any Steamship Authority property. If the reservation was paid for with a ticket from a 10-ride ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. In addition, we will assess a $10.00 processing fee for any refund of a cancelled transferable reservation, regardless of when the cancellation is made. My vehicle will be pulling a trailer. Available Preferred Space may be reserved as follows: Travel between Nantucket and Hyannis: At the Nantucket Terminal, reservations can be booked in person only beginning at6:45 am on the day prior to the island departure date; or online or by calling our Mashpee Reservation Office beginning at 7:30 am on the day prior to the scheduled sailing. Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. What is the Authority's Preferred Space Reservation Program? . Vehicle reservations also must be made for a specific vehicle. As a result, customers traveling with us today may experience . If all three of those criteria have changed, please call our Reservation Office for assistance. This is a quick reference guide to the Steamship's programs, designed for Martha's Vineyard residents. Traffic and noise is a problem across the Cape and Islands, he said, "but . Yes, except during our Reservation Only Periods. F-113 Effective January 4, 2023, Freight Tariff MDPU No. You will be prompted to enter your email address and security code. All pets must be kept on a leash or in a container, and must be under the control of the passenger at all times. Yes. The tickets or reservations are now good for two years from the date of purchase instead of one to allow for greater flexibility when rescheduling plans. If you are planning to take the high-speed passenger ferry to Nantucket, reservations are recommended especially during peak travel times including holiday weekends and the summer months of July and August. Edmonds was a candidate for chair of the Steamship Authority Governing Board earlier this year, but that job went instead to James Malkin, a . No. Do you offer lower excursion fares for Island Residents? However, your ticket will remain valid for travel on a standby basis if it is used within one year from the date the reservation was originally booked. Yes. Fare increases are based upon the vehicles length over 17 feet. In a press release issued Tuesday morning, SSA spokesman Sean Driscoll wrote: "The Steamship Authority is pleased to announce that reservations for travel can now be made or changed [by] calling . Does the Steamship Authority have any special group fares for student and youth groups? My car won't start and I need to transport it off-island for repairs. https://tickets.steamshipauthority.com/main.cfm?CFID=761898&CFTOKEN=51ae77790e5d573a-2506D359-965E-F4C0-D2265CDB8005CB4A, https://public.govdelivery.com/accounts/MASSA/subscriber/new, Click here to subscribe to our eNews or manage your eNews preferences. The Steamship Authority is the largest ferry service to the Islands of Martha's Vineyard and Nantucket from Cape Cod. Can I change or cancel my high-speed passenger-only reservation? For example, you may always change your license plate numbers, add or subtract passengers, and change your reservation to another trip on the same day without any additional charges or penalties. Tickets are valid 2 years from date of purchase. This service is available for an additional charge and is subject to certain conditions (including the execution of a release and indemnification agreement).
