Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. No. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Most customer needs are emotional rather than logical. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. We'll do our best to get back to you in the next 24 Hi @Lee36. We'll do our best to get back to you in the next 24 hours. Pro tips & talking points. Yes No Still Need Help? StubHub is a ticket reseller. will see them in court how much will that cost stubhub? The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events 292 As long as the tickets were transferred by the seller you are fine. Did we mention it's free? How To Contact StubHub Corporate Office Headquarters. . {{ userNotificationState.getAlertCount('bell') }}. Cookie Notice How long should it suffer? Inexperience with ticket buying, would like a refund. Your IP: For more information, please see our StubHub has an average consumer rating of 2 stars from 292 reviews. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? Customer Service Number: 1-866-788-2482. How to win your consumer dispute using the Elliott Method. What should I do? 50. miles of. Eventually found the page below. No. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. Hello, they solved something for you. Performance & security by Cloudflare. Customer service all the way to your seat, 2000-2022 StubHub. We'll do our best to get back to you in the next 24 hours. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. SO MUCH FOR THEIR GAURENTEE! Virginia . Yes again worst customer service ever. To update your primary email address or phone number: Did you find it helpful? Eversource Gas says I have a leak. free lookups / month. Your email address will not be published. janedoe@stubhub.com) and [first]. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Has anyone had this before? Customer Service. StubHub is the world's top destination for ticket buyers and resellers. You're all set! This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. If you could help me correct this, that would be great, Im freaking out. Initial StubHub complaints should be directed to their team directly. Stay away from this company unless you want to get screwed. Plus, we have insightful letters, insider tips, and more. Contact. STAY AWAY! You will enter your community username and new password and done! : Are you still with me?Me: yesAgent. Please advise on how to find this information. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. Is this your company? proven methods for fixing any consumer problem. Help us improve this article with your feedback. Re: Can I contact my buyer? It provides a platform for users to put list their unwanted tickets for sale. All Rights Reserved. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Check out our FAQ Call us Give us a call if you need help with something urgent. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Fastest way to talk to a real StubHub rep. Copyright Coporate Office Headquarters -2023. If you need help with any problem,please contact us through this form. Privacy Policy. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Picking up your tickets at one of our Last Minute Service Centres? StubHub themselves are advising of this . Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. victoria Ayala 1 review FR A day ago Avoid at all costs Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. My Sales. Restrictions apply. How do I get it fixed? We found clear and detailed contact information for StubHub. Welcome to StubHub Community! How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? Use this comments board to leave complaints and reviews about StubHub. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. Were always here to help. 4)Identify and Anticipate Needs Customers don't buy products or services. Call 1-866-788-2482 to speak to a customer service representative from StubHub. I listened my tickets on StubHub as mobile transfer and. Can I get my 173,116 Chase Ultimate Rewards points refunded? To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Are you the buyer or seller because you post is confusing? The only way for sellers to transfer tickets is to forward the email with the link. Under 'Have an access code,' select 'Find your order. Sorry we couldn't be helpful. Filed today. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. They buy good feelings and solutions to problems. Lorem ipsum dolor sit amet consectetur adipisicing elit. 199 Fremont Street, Floor 4. . Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Youll also connect with other readers who want to make the world a better place. These tickets can be for sports, concerts, theater and live entertainment. The login page will open in a new tab. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. : And I believe that was sent to you in the confirmation email of your purchase.Agent. Waited too long to get a passport? The more you know your customers, the better you become at anticipating their needs. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Other common StubHub email patterns are [first] [last] (ex. All Dates. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. All Rights Reserved. (on the StubHub app, go to 'My tickets.' 1. Do I have to pay this service bill? Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. The latest review Stubhub ticketing was posted on Apr 11, 2023. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. Please help. Lots of answers to questions are in our FAQ. I have the same case, I accidentally put the wrong email when buying tickets. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Danielle is the author of this solution article. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Here's what can you do to speed things up, The memberships are costly and have no value. They contact you, and the email even looks like it came from StubHub support. customersupportuk@stubhub.co.uk. My Whirlpool stove is defective again. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 Open our virtual assistant, click on "Contact form" and let us know how we can help you. your customer service department should be embarrassed. StubHub has resolved 66 complaints. Nobody could explain how to email tickets after being sent to four different people. You can find contact details for StubHub above. Amazon didnt receive my return package. What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. It's often the quickest way to sort something out. Click to reveal I will be contacting my Attorney General as well as filing complaints with any relevant organization. Use of this website signifies your agreement to our, / Changing your default email address or phone number. Such a shame to ruin a good music experience with this lack of customer care. million verified professionals across 35 million companies. Heres what to do. Re: Accepted tickets in Ticketmaster with different email than StubHub account. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Airbnb banned me because I used to live in Russia. I tried calling and was on hold forever. Give us a call if you need help with something urgent. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Or, they can contact you as a seller listed on StubHub. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Check your order confirmation email for you guys are a huge corporation and you cant even get a total right. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Payments. Should airlines pay for what they've done to us? Stubhubs terms and conditions do not allow for communication between buyer and seller. Here's what's shakin' on South Island. Under 'Email address' or 'Primary phone,' select the pencil. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. In all, StubHub uses 5 work email formats. Sign up for a free account. The worst customer service that I have ever experienced. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. You can email the site owner to let them know you were blocked. Lorem ipsum dolor sit, amet consectetur adipisicing elit. No credit card required. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? Were always here to help. The action you just performed triggered the security solution. Explain your scenario, and provide any applicable evidence. Get contact details including emails and phone numbers Combined with viagogo, we now span 90+ countries around the world. Corporate Phone Number: 1-415-222-8400. Absolute WORST COSTUMER SERVICE. They have ruined my World Series experience. Sorry we couldn't be helpful. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. : That is rightMe: well that isnt what happened so. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Game is at 7. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Know any other ways to contact StubHub? You may or may not have one. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Communicate regularly so that you are aware of problems or upcoming needs. Agent. After logging in you can close it and return to this page. Check out our directory. 11-10-2021 . Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Here is a copy of my most recent email:Are you serious? Our help is free. Open our virtual assistant, click on "Contact Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Try any other company just not this one. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Re: I accidentally put the wrong email when buying tickets. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Events Parking. Virginia, USA. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information Alternatively, you can send us an email at Help us improve this article with your feedback. Or is any of the information above inaccurate? Whats the Booking.com refund process? Southwest just got a one-two punch for its holiday misdeeds. Either is possible (and other creative approaches might come up). How do I change my default email address? That is a scam btw. Select 'Sign in. I paid over $8,000 only to be disappointed and lose all my money. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Use of this website signifies your agreement to our. The company took my money! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets.
