Cancel at any time." I just know what I'm talking about. Prices on FYE.com do not reflect pricing in FYE retail stores. I found what I was looking for and went up to the cash register to pay. Box 41248, Nashville TN 37204. Ask the agent to confirm your cancelation verbally or to send you an email once your membership is terminated. September 20096 debits for a total of $$139.38 spent. So should I try and call their number or just straight up call my bank? I can watch the movie I bought on Hulu for free now. Sure enough, I thought about it and realized "why would I have 30 days to cancel something that is free, especially since I only shop here once a year?" Whether you're close to home or on the road, simply search for participating brands and locations on your mobile device and show the coupon at checkout to redeem the offer. He then told me that I had opened the box, so I had no choice. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Submit a complaint and get your issue resolved. What is my FYE VIP membership number? To cancel your FYE Backstage Subscription, follow these easy steps: 1. An average American spends. All these things can help aid you in preventing a bad experience with one associate and taking it out on the entire company. I think a company this sneaky and disreputable should be banned. Then a month later you get a charge for $11.99 out of nowhere and when you call THEN they tell you that you have to activate it then cancel it and surprise! You may contact me directly for more information. Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. The website states that I have to call their number to cancel, but from what others are saying, it seems that they will charge you even after you "canceled". To voice your concerns or raise a complaint, simply call What the cashier played off as me signing a regular receipt for identity verification was actually him making me sign up for that subscription. VIP Backstage Pass is a RIP OFF! All you need is our capable app. I think we can all agree on that. You should always ask if you're suspicious or have doubts. (: Keep in mind, I don't typically do online banking for security purposes. FYE Backstage Pass, also known as FYE VIP, is a loyalty program offered by the FYE retail store chain that provides its members with various discounts. "Nah, I just give you this catalogue and you get a 10% discount. ranks 102nd among DVD sites. After knowingly signing the receipt and looking over all the discounts I decided that same day I didn't want it. Before you set out to cancel your subscription, make sure you have your membership number ready. 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. I agree that some cashiers can trick you into something but you, the customer, still need to AGREE TO IT! FYE's market is gone, and that's why they're so heavy-handed about these promotions. I was also a part of their salesperson scamI turned it down with a Christmas purchase and realized in February there was a monthly charge to my credit card I used for payment.. Although I feel stupid for forgetting to call I'm glad I got my money back and I'm currently a Platinum member. This is a specialty entertainment store with many different options for their loyal customers and people passing by take that for granted. (Make sure when you call to cancel that you keep saying you want to cancel membership and charge) So when someone is speaking really fast or in a way you can't understand, you don't agree to something that you didn't know you agreed to and get nailed with something else or them continue the charges. Phone - +1-877-351-2131 Its called Backstage VIP I would like to say that during my FYE purchase I was told about the VIP Backstage Pass, I agreed to it, because I planned on canceling the plan within the first few days. I don't mind calling to cancel services. A month later, though, I notice that $11.99 has been taken out of my account by fye. I made the purchase in January! She said, Yes it is 25$ a year. The new clerk says I will need to send the unit back to the company as it is still under warranty. If I cant get this matter resolved with FYE my bank explained to me that for $35.00 I can issue a stop payment order from these snakes in the grass. Log in to fyevip.com, go to My Account and click on the end membership link. I willingly signed up for it.. but because of financial new financial issues I can't' afford to be having almost 12 bucks being taken out of my account for benefits I can't really use in the first place right now. What they are doing is illegal. I did not go on line to register my cared and now i see $11.99 coming out of my account, reoccurring every month and they say it was authorized on 3/5/15. It's the contract you sign for us! Even dumber when she tells me to sign the bottom of this long receipt ( I thought she ran my debit card as credit and was having me sign that ) and I didn't read what was on it. As expensive as there products are you would think they would not have to scam consumers as they do. Um if someone just signed me up for something using my credit card you damn well believe I'd take the time to read a small paragraph that is not only on my packet but on my damn reciept! Wish List. More time goes by and still no gift card, so a little over a week ago I give up on the gift card and call to cancel before it charges me for the month. To cancel over the phone, call: 1-877-351-2131. I then said that it had previously been opened because the interior packing was already messed up and re-taped when I bought it. and she again said "yes, it's free to sign up". It's really easy to cancel if you register right from the start. I was a victim of the FYE VIP BACKSTAGE PASS scam as well. As soon as your free trial is over, you will be charged for your membership. (Sometimes we are all caught off guard in high-stress situations). I bought a CD (stupid) from FYE for $20 (stupid) and got hit with the same scam on my debit card. Well I did just that. To cancel your own subscription, simply navigate to your account settings page and click on where it says "Turn Auto-Renew Off" under your subscription info. With Line, subscribe, get cash now and pay later. AEE131- Pardon me for sounding snarky, but I don't find any part of my comment ridiculous in the least. Angela Edwards, Esq., Law Office of Angela Edwards, East Longmeadow, MA 01028 (413) 525-3820. I should have known right there to just stop her and walk out, that was dumb on my part. I am having my credit card company fully investigate and dispute these charges. As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). I'm not supporting ANYTHING! DO NOT SIGN UP FOR THE VIP BACKSTAGE PASS MEMBERSHIP! I have a JUSTICE for girls club card, lol. plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. Never signed up. There were six people in line and one person behind the counter. I signed up to get a discount on some comic con shared exclusive Funko Pop figures. I'm not saying its 100%the sales clerks fault. Half of these complaints are BULL! Next review. he refunded me all of the money i was charged and canceled the membership for good. Type in FYE Backstage Pass as the service you want to cancel. This is ridiculous. So I hope you find this more insightful than my previous post. Make sure youve included your personal information and membership number. Line is your one-stop destination for all the information you need So the two months go by, and still no gift card. So then I say, "could it be, because its not free and you're fraudulently charging people for this card even when they decline it, and fail to sign ANYTHING asking for it?" If you dont want to waste your time compiling letters and waiting on hold when contacting customer service over the phone, dont worry. Email: [email protected] Call: 1-877-351-2131. The $20.00 gift card you don't automatically get in the mail, you have to mail out for it yourself using the slip included in the VIP discount card package. I looked on the receipt and found it. (And here is yet another person/clerk/mgr who was not up front when everyone was standing in line.) But anyways, my main point is that - not all the stores are terrible, not all the employees are. Copyright 2023 Line Financial - A Public Benefit Corporation. What is the FYE VIP membership? I'm explained to that it's free, blah blah, so i ask to see the paper work and sign up- to which the cashier tells me, to come back when I'm ready to make my purchase, and they'll link the card to my credit or debit card to save me having to fill the paper work out, and so its discount is applied with every purchase! without being 100% on the terms, and they'll help others not make the same mistakes they made. Are you tired of paying for your subscription with FYE Backstage Pass VIP? So I cancelled my debit-card and ordered a new one (so that they would not have my card #), and will be calling them in a few days. Oh, your perfect, right? Email -[emailprotected] Yes, 11.99 is crazy. I know whenever there's a long line of customers or it's been a long day, I tend to fly through the script offering customers things like the V.I.P., especially when I'm 90% sure they're going to say no. And did I mention anywhere in my complaint that my child was screaming or that my child was even with me? Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. I agreed to the backstage pass club and also understood the free magazine arrangement which basically was in my hands, because if I did not cancel in time I would start being charged $11.99 per month. 2. I didn't even get a "booklet" like everyone else is talking about. It was 25$ a year, and saved me a percentage at the store. He took my membership card from me and cancelled it. As soon as your free trial is over, you will be charged for your membership. Here's my experience: Even if a cashier uses a fake phone number, zip code whatever and just slides your card you still need to sign a seperate sheet of paper that has the contract of you signing the card. The guy was hard to understand. I was like "What in God's name is this?" Then the VIP is Free for one month and a monthly charge of $9.99 or $11.99 per month after that which is for people who love coupons and has a printer. To criticize the organization as a whole is ridiculous. Of course, a few days later, I get the $12 charge again (actually it was still processing). So I sent the company an e-mail (a not very nice one mind you) basically stating that I want ALL of my money back since they have dishonest, lying employees, or I'm going to get a lawyer (heh I may have went a little overboard). And, they have to scan the actual card then sit there and fill everything in most customers would question what the cashier was doing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. P.O. Apt. I signed up at the store, received the discount on my BluRay. Be sure to get a confirmation number or email for the cancellation. Just bought an inexpensive GPC player for $29.99 that has an iPod dock for charging/playing. Featured review. We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. Ask the agent to cancel your Backstage Pass membership. You would think that they would email me a notice of their discontinuing this service. asking the support team to cancel your account. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. The complaint has been investigated and resolved to the customers satisfaction. She starts asking me all of my information and typing it into the computer. Cancel Direct Line Auto-Renewal Before You're Charged Again! I also work at a Huge university and I will assure to tell every person I see about this so they do not support this company either. They do not take this discount and have no idea what I'm talking about. For more information, please see our The number for the customer service is [protected] and after that there was a little bit of automation and then Martin. TN 37204-1248. It's honestly a rip-off. How about I give you my address and I'll show you just how uneducated I am!? Great Fun review: charge my debit card. I don't have they energy to spend on them or the double talking phone reps( that forced me to raise my voice) another second but I will never step foot in their store again. No Hidden Charges. AEE131- I completely understand. The only way is to call a 1-800#. It is rediculous. There is nothing hard about calling a customer service number and being assertive to get your money back, ESPECIALLY if its on a credit card. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. **15% Off Sitewide! I go out of my way to help customers, to help them find a movie or a funko pop. Well, Jackie, who are you aiming that ridiculous comment to? A lot of people were confused about this and I agree -- it's confusing and misleading. $12 a month is a little too much for coupons. Either does the company. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. i said no thank you and purchased my dvds with my debit card. And while I don't "trick" people, I do know some cashiers do. Shop now. I can listen to the CD on youtube, or buy it for 6 dollars on Amazon or iTunes. DO NOT GET FOOLED BY THIS MONEY LEECH OF A "MEMBERSHIP"! My account was created, I called the number and explained. Just thought I should let you know that it isn't a scam. Basically, this company exists by ripping people off, because the price of entertainment has dropped almost to zero. Today, I called the company and asked to be removed. Luckily for me, before whoever was on the other end hung up I said "No, I do not agree to what you've said and I will keep calling here until this membership is canceled. I don't mean to put myself on a platform here- I've made my share of mistakes with agreements, too. It's a horrible catch. He asks me my information, tells me that he's keeping me signed up so I can still enjoy all of their "wonderful" benefits (that I'll never use), that he will waive my fees for this month (so I have until May 15th to cancel now before I'm charged again), tells me to have a nice day, and promptly hangs up. I am on disability! 2. Phone - +1-877-351-2131. Obviously that is just a ### hurdle they put in the way hoping I would forget to call. from your phone. Then they make it a major hassle to cancel once you realize you've been scammed. An average American spends thousands of dollars every year on various subscriptions and memberships. So FYE has taken $11.99 from my account two months in a row. Would like to know how others have dealt with this situation and what the outcome was. I declined the card, and paid for my purchase with my debit card. To think, if I would have thrown it away there'd be no way for me to access the account in order to cancel it. So I go into my local FYE store today, after reading this stuff. If youre not satisfied with the service, your only option is to cancel it. There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. But the next month I got charged again so I called to see what was up. After all, that's partially what this site is for, isn't it? There is nothing wrong with making people wait in line for you to read the fine print your credit card is being linked to. has a consumer rating of 1.59 stars from 32 reviews indicating that. Share your photos and videos with others to prove the truth of your words. I have signed up for the card, and cancelled it. Here is what you have to do: Once we cancel your subscription, you will receive a confirmation email. You will probably have to repeat yourself a few times. Cancel this membership! How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Bright HealthCare Insurance In 3 Steps, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Policy With Legal & General Insurance, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back. The cashiers don't take your information. May I speak to your supervisor?" I occasionally make dumb mistakes, though: circa 2003, I bought a copy of Jesus Christ Superstar from FYE, and ended up with a $40 charge to Sam Goody's and a subscription to People Magazine. I found out that the only way you agree to it is this: you know how when you use your credit card and you have to sign a slip? I thought that you were attacking my post, and also I apologize for calling you a troll. These people are very sneaky to say the least. You can almost always get a refund from things like these, AHHH I delt with the same issues as most of you they told me i could cancel within 30 days to avoid any charges and then month after month i was charged $11.99i called 2 more times after that to cancel and they just rambled on about the deal but told me it was canceledby the time i was charged the 3rd month i was furious i called up and was a complete [censor] and got through to the supervisor Thomas. When I called the number from my credit card statements and explained to them I had previously canceled this membership during . If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. All Rights Reserved. Training your cashiers to trick people is so unprofessional and you will lose more customers than gain memberships. You should receive a confirmation email within several days with additional instructions. I purchased some CD's in California, the clerk said I would get a discount if I joined the VIP club and that it was a one time charge. To begin saving, simply download the app, login and start finding deals near you. In contacting them about it, I got a reply that FYE no longer offers this option and that I could get a refund if I supply them with information that FYE SHOULD HAVE, not me. The whole thing is a big scam, and I don't support it, but guess what -- I sold it to hundreds of people for 10 months, and I regret it entirely. Members Save: $8.00 (23%). I know because it happened today. She asked: Are you certain? Ask the agent to cancel your Backstage Pass membership. Write a letter to the company requesting a membership termination. Keep up to date with the newest releases or just browse other readers' hauls and collections. Then they charged me for two months in a row. This company is nothing a but a bunch of ### who feel the need to push things on you, and then lie to you when you want to cancel your account. They cost me so much for their lousy 5% off. 2023, Emma Technologies LTD. All Rights Reserved. Who authorized it? The number is on the bottom of your receipt." I just checked my statement and I saw that FYE charged me $12 for their Backstage VIP. I understand the run-around; I've worked phone jobs. Resolved. There was dozens of people in line, so I signed up, not knowing I was going to be paying $11.99 a month. I just read through all 2 pages of complaints about this Backstage Pass VIP card. I want it refunded to me and want this to stop! It did, so if I get charged another month I will be filing a complaint with the BBB. But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. At this point I got suspicious, so I asked, "Why do you need it?". After that if you don't cancel it costs $11.99/month. Here's the phone number for everyones referenece: [protected]. Email - service@fyevip.com. Are you serious? After hearing time and time again about this great program that provides tons of benefits I decided to try the month free just to read the booklet and see what its about. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customer must call to cancel 1-877-351-2131 and can cancel at any time. >:-( This pisses me off on so many levels Hey, can anyone tell me if and when I'll get the $20.00 gift card I mailed in for? I figured I wouldn't cancel it right away because I was still waiting for the gift card (but by now of course I had spent more on the membership than the $20, but I wanted to use the gift card along with the discount). best desert airbnb with pool near alabama, mitch landrieu speech rhetorical analysis,
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