brockton hospital complaints

Staff and patients have remained concerned about the timeline for the cleanup since the 10-alarm fire broke out on Feb. 7. Hospitals should have a rate of episiotomies of5% or less. Hospital officials have said the reopening would be in three phases. Hospitals should screenat least 90% of babies for jaundice. Couldn't wait. Hospitals should deliver at least 50 very-low birth weight babies per year OR the hospital must maintain a lower-than-average morbidity/mortality rate for very-low birth weight babies. How is Signature Healthcare Brockton Hospital rated? WebGood Samaritan Medical Center-Brockton is located at 235 North Pearl Street, Brockton, MA. This hospital performed 0 rectal cancer surgeries compared to Leapfrogs standard of 16 procedures annually. Pros. Additionally, this hospital does not have protocols in place to ensure that bariatric surgery for weight loss is only performed on patients that meet defined criteria. *Brewster Ambulance clinic on Saturdays is no longer available! The Leapfrog Group is a registered 501(c)(3). Hospitals should have an average radiation dose for routine CT scans of the head that falls within national benchmarks. Hospitals should perform at least 16 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 6 procedures annually. A F Adaptive Sports, Brockton campus, 774-826-1955 Adult Day Health Care, 800-864-3384 WebIf your complaint is about a property owner or agent, please fill out the following fields. BOARD MEMBERS: Yelp users havent asked any questions yet about Signature Healthcare Brockton Hospital. "Our overarching goal is and will continue to be; meeting the needs of our community, retaining our staff and remaining financially viable as a Safety Net Healthcare System," the statement continued. Hospitals should have fewer than expected colon infections from C. diff bacteria. Unplanned hospital visits can occur when patients experience complications after a colonoscopy procedure. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 6 procedures annually for rectal cancer surgery. What do patients say about Good Samaritan Medical Center-Brockton ? Signature Healthcare Brockton Hospital 680 Centre Street Brockton, MA 02302 508-941-7000 Signature Medical Group The staff was really wonderful to work with and supportive. Health Care Facilities Has Increased in Recent Years, Mass. Hospitals should perform better than most hospitals in five (5) areas: This hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey. City Directory. Authorities closed and evacuated Signature Healthcare Brockton Hospital on Feb. 7 after a fire. Before filing a complaint with us, we urge you to first register your complaint with the facilitys management team or Patient Advocate. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. Hospitals should have a rate of C-sections of23.6% or less. I had a tough time moving my arm that I could barely drive home. (4 Reviews) > Get Phone Number & Directions. WebSignature Healthcare Brockton Hospital in Brockton, MA is rated high performing in 2 adult procedures and conditions. Share sensitive information only on official, secure websites. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. more. Hospitals should take meaningful steps to raise awareness about patient safety, hold leadership accountable for reducing unsafe practices, provideresources to implement a patient safety program, and develop systems and structures to support action to improve patient safety. The Board of Health will update this page periodically, as more information becomes available. Their contact details should be available from the facilitys administrative staff. This hospital's rate of Cesarean sections is14.5%. Additionally, this hospital does not have protocols in place to ensure that carotid artery surgeries are only performed on patients that meet defined criteria. Find directions at US News . WebBrockton Va Medical Center. Hospitals should have nurses and other clinicians use BCMA in all medical/surgical units, intensive care units, and labor and delivery units to scan the patient and medication prior to administration at least 95% of the time. Hospitals should perform at least 50 procedures annually, and as part of their process for privileging surgeons, ensure that each surgeon performs at least 25 procedures annually. Plymouth County Mosquito Control Project Mayors Office; City Departments; City Council; Police Department; Hospitals should have a never events policy that includes all nine (9) actions that should occur following a never event, which includes apologizing to the patient and not charging for costs associated with the never event. She was extremely rough and jammed the needle in my arm. This hospital performed 4 open aortic procedures compared to Leapfrogs standard of 10 procedures annually. The hospital nursing staff belongs to a union and the communication between management and the union officers was decent. Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355. West Nile Virus detected in the Campello section of Brockton. 45 School Street Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355, COVID19 Antiviral Treatments (Paxlovid & Molnupiravir) are available by Primary Care Provider prescription for high risk individuals* through Walgreens Pharmacy on 771 Center St. Their Name: First Last. At that point I just wanted the delivery to be over more. Add a Review. Hospitals should ensure that a specially certified clinician and at least one physician or nurse anesthetist are present and immediately available while a pediatric patient is present until discharge. ) or https:// means youve safely connected to the official website. PeopleClaim Reliability Rating Scale: A+ to F About this rating No outstanding complaints Learn More View it on map About this business profile Suggest an edit The Brockton Area Medical Reserve Corps is a group of trained volunteers that work to make the community a safer place in the event of an emergency or disaster. Last week's fire will keep Brockton Hospital closed for an extended period of time. 3358 customer reviews of Good Samaritan Medical Center. Patients have swamped Brockton's other hospital, Good Samaritan Medical Center, since then. 940 Belmont Street Brockton, MA 02401. Access this video, here: www.youtube.com/watch?v=7oWuF5oD7pQ. envro tech (Former Employee) - Brockton, MA - July 17, 2018. a great place to work ,,Staff and people were allways pleasent . Please remove any contact information or personal data from your feedback. Classes are challenging but fair. WebDecent place to work. Hospitals should perform at least 50 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 20 procedures annually. Hospitals should perform at least 10 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 7 procedures annually. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. 680 Centre St Brockton, MA 02302 1.4 mi View Profile Good Samaritan Medical Center The Division of Health Care Facility Licensure and Certification is a regulatory agency required to identify and address Federal or State regulatory violations. There is also a clinical affiliation with, Yelp users havent asked any questions yet about. WebIf your complaint is about a property owner or agent, please fill out the following fields. See the resource list below for alternative sources of support. The nurses were very good but when I went into delivery the doctor came and he had a bunch of students with him. George F Fiske III Hospitals should regularly monitor hand hygiene practices for everyone interacting with patients, and give feedback to ensure compliance. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 25procedures annually for total hip replacement surgeries. Start a new search. Their Phone: Brockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction. | Website Designed & Developed by Design Principles, Inc. Additionally, this hospital does indicate having a multidisciplinary tumor board that prospectively reviews cancer cases to ensure that lung resections for cancer are only performed on patients that meet defined criteria. Hospitals should ensurethat a specially certified clinician and at least one physician or nurse anesthetist are present and immediately available while an adult patient is present until discharge. Hospitals should regularly monitor hand hygiene practices for everyone interacting with patients, and givefeedback to ensure compliance. It is a general medical and surgical facility. Hospitals should performat least 40 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 15 procedures annually. This hospitals standardized infection ratio (SIR) is: 2.196. Website Designed & Developed by Design Principles, Inc. WebBrockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 25 procedures annually for total knee replacement surgeries. File a complaint here. The Board of Health meets the first Thursday of every month at 4:30 p.m. in the GAR Room of City Hall at 45 School Street. This hospitals standardized infection ratio (SIR) is: 0.424. A F Adaptive Sports, Brockton campus, 774-826-1955 Adult Day Health Care, 800-864-3384 Hospital officials have said the reopening would be in three phases. City Directory. The Department enforces all applicable state and federal laws pertaining to food service, through systematic inspections of food establishments; andeducates establishment owners and managers, as well as the general public, about safe and sound food handling practices. She was too rough and could have damaged my vein. Facilities should have a rate of unplanned hospital visits that is lower than most hospitals and surgery centers. Nursing Home Family Resource Line Information. If your complaint is about a person, facility, or issue which is outside our jurisdiction, make your complaint to the correct agency: If you are not the person receiving care, their legal surrogate, or have their permission to receive their personal medical information, you will need to complete a, To submit a complaint in writing, please follow the instructions listed below under. The hospital opened two walk-in urgent care facilities at 110 Liberty Street and 650 Centre Street as alternatives for patients to seek care. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 20 procedures annually for bariatric surgeries for weight loss. 508-580-7123 Click here for the latest Monkeypox Information, Guidance for Covid 19 update 09-15-22 working conditions were excellent. She didn't seem to care that I had JUST had blood taken from that arm and the same vein. All cases are reviewed and prioritized. Never disregard, avoid or delay in obtaining medical advice from a doctor or other health care professional because of material on this site, as the site is not intended to be a substitute for professional medical advice. This hospital scored 120.00 out of 120.00 possible points. Is this your business? Terrible experience, no aid given. Staff and patients have remained concerned about the timeline for the cleanup since the 10-alarm fire broke out on Feb. 7. WebPatient Advocate: 508-941-7356 Staff Education: 508-941-7057 If you have any concerns or comments, please share them with us. envro tech (Former Employee) - Brockton, MA - July 17, 2018. a great place to work ,,Staff and people were allways pleasent . Thank you for your website feedback! Facilities should monitor patient outcomes to ensure improved vision following the procedure. Add a Review. This page is located more than 3 levels deep within a topic. The Public Health Nurse is responsible for the following: Monitoring all active cases of Tuberculosis;TB testing and follow-up; investigating and educating others about all reported communicable diseases - such as Hepatitis and Meningitis; immunizing for influenza; serving as a resource for schools regarding immunization and communicable diseases; serving as a liaison for the Massachusetts Department of Public Health; and participating with other health agencies regarding policy setting and addressing problems within the health field. Nurse Navigator (Former Employee) - Massachusetts - July 10, 2022. more. "We remain committed to our patients, our staff and the community and are doing everything possible to meet these dates," the statement said in conclusion. Junior 5 months ago Overall Experience Some page levels are currently hidden. The Department of Public Health has partnered with the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) to produce a video in sign language that provides information on filing a complaint about care received in a hospital. The information viewed on this site is not intended to be the only or primary means for evaluating health care facility quality nor is it intended to be relied upon as advice or a recommendation or an endorsement about which facility to use or the quality of the medical treatment that a patient will receive from a hospital, ambulatory surgery center, or other health care provider. Signature Healthcare Brockton Hospital School of Nursing Reviews 45 reviews Excellent 19 Very Good 8 Average 13 Poor 2 Terrible 3 All Categories The professors educate the students on real-life experiences related to nursing care. Their Phone: Brockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction. The BAMRC offers volunteer opportunities for health professionals such as: doctors, nurses, EMTs, dentists, veterinarians, pharmacists, mental health counselors, physician assistants, allied health professionals, pharmacy technicians, psychologists, licensed social workers, and more. This hospital achieved the standard using on-site intensivist coverage. PeopleClaim Reliability Rating Scale: A+ to F About this rating No outstanding complaints Learn More View it on map About this business profile Suggest an edit Copyright 2023 NBCUniversal Media, LLC. The highest priority is given to cases where there is a potential or immediate threat of harm to a patient or patients. Marlborough, MA 01752. Hospitals should go through all the elements of a complete safe surgery checklist on all patients every time a procedure is performed. Complaint Intake Unit Junior 5 months ago Overall Experience A partnership between the Brockton Board of Health and the Massasoit Community College Division of Nursing & Allied Health, the BAMRC began in 2006. Find directions at US News . Hospitals should have an average radiation dose for routine CT scans of the abdomen and pelvis that falls within national benchmarks. She was too rough and could have damaged my vein. The management was okay. Please do not include personal or contact information. Are the maternity ward doctors and nurses attentive? Hospitals should perform at least 20 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 10 procedures annually. Hospitals should perform at least 8 procedures annually, and as part of their process for privileging surgeons, ensure that each surgeon performs at least 5procedures annually. All rights reserved, since the 10-alarm fire broke out on Feb. 7, Our Teams Deserve Better': Violence at Mass. Brockton VA Medical Center: 508-583-4500 Jamaica Plain VA Medical Center: 617-232-9500 West Roxbury VA Medical Center: 617-323-7700 Toll-free:800-865-3384 To use TeleType (TTY) services: dial 711. Whether you have medical skills or just want to contribute to the health and safety of your community, BAMRC needs you. A hospital is a wonderful place to work..I interactedwith staff and patiences Met alot of wonderful people. WebComplaint History & Business Rating for Brockton Hospital 680 Centre St, 264034, Brockton, Massachusetts, 2302, United States. Last week's fire will keep Brockton Hospital closed for an extended period of time. Mass.gov Coronavirus Page This hospital performed 152 total knee replacement surgeries compared to Leapfrogs standard of 50 procedures annually. This hospital's rate of screening newborns for jaundice before discharge is100.0%. How is Labor and Delivery here? This hospital performed 162 total hip replacement surgeries compared to Leapfrogs standard of 50 procedures annually. Hospital officials have said the reopening would be Hospital officials have said the reopening would be in three phases. Licensure and Medicare & Medicaid Certification, Division of Health Care Facility Licensure and Certification, For other clinical staff, like Physician Assistants, Health Insurance Portability and Accountability Act (HIPAA) form, File a complaint regarding a nursing home or other health care facility, Report complaints as a healthcare facility, File a complaint with the Bureau of Health Professions Licensure, contact the Division of Health Care Facility Licensure and Certification. Additionally, this hospital does not have protocols in place to ensure that open aortic procedures are only performed on patients that meet defined criteria. The Health Department enforces the laws of the Commonwealth of Massachusetts and the laws and ordinance of the City of Brockton in order to protect the health and well-being of its residents and the general public. We investigate complaints about ongoing or recent problems only. World Health Organization The Leapfrog Group All rights reserved. WebDecent place to work. 940 Belmont Street Brockton, MA 02401. If you are a patient, consumer, or their representative, please fax the Consumer/Resident/Patient Complaint Form, along with any necessary HIPAA form, to (617)753-8165. Specially Trained Doctors Care for Critical Care Patients, Surgical Site Infection After Colon Surgery, Screening Newborns for Jaundice Before Discharge, Preventing Blood Clots in Women Undergoing Cesarean Section, The extent of BCMA implementation throughout the hospital, Compliance with both patient and medication scans at the bedside prior to administering medications, The types of decision support that the BCMA system offers, Structures to monitor and reduce workarounds, Medication Documentation for Elective Outpatient Surgery Patients, Medications the patient was taking at home, Medications the patient was administered and prescribed during their visit, Congenital Heart Surgery for Infants (Norwood Procedure), Cholecystectomies and Common Duct Explorations, Lumpectomies and Quadrantectomies of Breast, Finger, Hand, Wrist, Forearm, and Elbow Procedures, Elective Outpatient Surgery Recovery Staffing - Adult, Elective Outpatient Surgery Recovery Staffing - Pediatric, Safe Surgery Checklist - Elective Outpatient Surgery, Experience of Patients Undergoing Elective Outpatient Surgery, Improvement in Visual Function Following Cataract Surgery, Unplanned Hospital Visits after Colonoscopy, Number of Outpatient Department Operating Rooms, Number of Outpatient Department Procedure Rooms, Communication with Parent Communication about your childs medicines, Communication with Parent Keeping you informed about your childs care, Communication with Child How well nurses communicate with your child, Communication with Child How well doctors communicate with your child. For Location specific information and phone numbers, please visit our Locations page. Nurse came out to tell us hospital and Ed was full, they wouldn't be taking anyone else in, WTF! Dr Eno Mondesir WebIf you are not able to provide a written complaint, you may call our 24 hour consumer complaint line at (800) 462-5540 or (617) 753-8150. Brockton, MA 02301 If you need assistance, please contact the Division of Health Care Facility Licensure and Certification. Note: Thestandardized infection ratio (SIR) includes some data collected during the COVID-19 pandemic. Couldn't wait. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 15 procedures annually for lung resection for cancer. Hospitals should provide patients with complete billing information and access to a representative that can quickly resolve billing issues. This is defined asmothers havingan incision made in the perineum (the birth canal) during childbirth. Hospitals should assess theirnursing staff levels and core competencies, include nurses in leadership, and developand implementplans to address any areas of improvement. Hospital officials noted in their statement Friday that these plans are subject to the approval of the Department of Public Health and other regulatory agencies.

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