Exactly what we wanted and it looks beautiful! Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. We made an appointment for 5/29/21 for West Shore Homes to come to give us an estimate. Thank you guys for a great job hope to get West Shore back in the future to do my doors. UNHAPPY However, some locations dont offer door or window replacement. Eliminate the need for stepping over a high wall to enter the bathing area. Find out how we combat fake reviews. He had to improvise when he finished it looked like the shower base and the base had been made as one piece. Paul was great in explaining what would be done, when, and how. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Kingsland, GA, Sharon Lotze However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. , and transoms. Shelbyville, KY, Phillip Lagrave West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. They made sure we could see the process and ensured we had a say in the location of shelves, grab bars etc. Darry came out on the date of repair. I found myself going back and forth with West Shore Reps trying to rectify this issue. I would recommend West Shore to anyone. Thomas and Sharon Lotze Knoxville, TN, Alice Bipat With a large selection of options and accessories, you can customize your new bathtub exactly the way you want it. Within just the first year, I had to get someone out here 4-5 times to address issues we were having isnt a good feeling when youre spending $8,000.00+ on a product or service, even if it is under warranty. We love the walk-in shower. Now 9 months later my drain has come apart, the caulking is coming loose and has turned in color. The installers were courteous. The only option was a curtain. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Reel. In my opinion Emma showed excellent attention to details and knowledge of her profession. It is always great to see excellent leadership and a crew that respects their crew leader especially when she's a woman in charge. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. They put in the shower, but put the handle close to the tub entrance. In the meantime, please check out a few of our reviews below. I got everything out of my bathroom to have it ready for them to come. Wanted to just get one bathroom done, because the smaller shower could not be replaced a glass door. . I don't mind paying for excellent work. Because of their backlog, they brought in Jimmy and Kyle from PA. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You begin to hear more noise from outdoors. Project was mis-sold and upon reviewing work order / contract, sales manger notified DC while still in the home that a mistake has been made. We had West Shore Homes remodel our out of date tub/shower in our main bathroom almost 2 yrs ago and while it IS better than what we had, Im not blown away by it. It looks great. We strive to be the best window contractor, because we believe it is all about helping people. My review is to tell how great the work done byZach H was. Other features and options include glass inserts, storm doors, and transoms. Edited September 14, 2021, Susan Edwards Consider replacing your windows if any of the following circumstances apply: According to Fixr, most entry doors can be replaced for $800 to $2,000, though the average cost is around $1,200. As far as I am concerned this company broke the contract and they get no more money unless they fix there mistakes. also complained about delayed projects that stretched into months-long installations. Also thank you Steven, Jimmy and Kyle!! BBB Business Profiles may not be reproduced for sales or promotional purposes. Representative was not truthful about installation , we gave deposit, and after seeing shoddy/tacky/cheap looking trim to hide that their panels would not cover areas estimated by their salesman , we decided to not move forward, Now they want to keep our deposit , they showed up with inadequate, unacceptable materials to do a 15k dollar job. I am flabbergasted. Phone Number: (717) 697-4033. Kinston, NC, Susan J He came in & put the caps in place, three smaller pieces. He certainly is an asset to this company. We are very pleased with the job the workers didMichael and Ron did our Master Get a Free Quote Today. Columbia, SC, paul thorne West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. Here are the metro areas the company serves: West Shore Homes home improvement services focus on three key areas: bathrooms, doors, and windows. (252) 321-2702 Customer Complaints File a Complaint BBB Rating & Accreditation NR Accredited Since: 6/28/2007 Years in Business: 29 This rating reflects BBB's opinion about the entire. This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). What are the benefits of remodeling a bathroom? Below are some key pros and cons of West Shore Home. Atlanta, GA, Susan K I don't like their false advertising, as I financed n are paying interest ,they advertise no interest. They finished the work in just one day. Thanks Axel and Shirley Rouse, Jerry S and Tristan B was very professional with their work. Its also extended into more states and now operates in 23 cities and metro areas. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install. Hopefully, the gentleman in charge will lighten up/understand their customers.Sue W. via Best Company. We decided to cancel other appts that we had later in the week. The installation takes one or two days including. He advised there would be an 8 - 12 week wait with which we agreed. Our sales rep, Holly was amazing! Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. The project was pricey and a lot of time lagged while West Shore and I attempted to bring this project to a close.This was a very disappointing experience I felt deceived by being forced to pay the additional $900 to receive an item that I asked for initially at meeting with Joshua. I hire West shore to do my walk in shower it was beautiful and the men was very professional and knowledgeable about their job. but has expanded into windows and doors over the past few years. West Shore Home products come with a lifetime guarantee. Call 866-393-4573 for financing costs and terms. West Shore is a locally owned and operated home improvement company that serves the Harrisburg area with custom baths, windows, and doors. Fiberglass doors are the most popular. The cost typically breaks down to about $100 to $200 per square foot of bathroom. The shower install is everything they advertised. At West Shore Home, we understand that your time is valuable. The change is amazing. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Louisville, KY, Pamela Rouse Best Bath & Shower Replacement Contractors | West Shore Home Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Freshen Up Your Bathroom Beautiful Showers & Baths for Your Home Spring Savings 18 MONTHS NO INTEREST IF PAID IN FULL* FREE INSTALL ** Offer Expires 04/30/2023 We attempt to partner with many of the companies on our site. Anyone would be fortunate to have these guys do work for them. Door installation services are only available in cities in, Hinged windows that open from the bottom with a hand crank, A three-sided window that protrudes from an exterior wall, often with a seat or bench inside, Similar to a bay window but with four, five, or six sides, Hinged windows that open from the side with a hand crank, Standard windows with two vertically moveable sashes, A glass chamber that projects outward from an exterior wall, often found above kitchen sinks, Small, hinged windows that open inward at the top, often found in basements and garages, Large, single panes of glass that dont open but provide unobstructed views of your landscape, Two-pane windows with one or two horizontally moving sashes, Custom shapes including round, half-round, triangle, oval, arch, and trapezoid, touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. Bradenton, FL, John ferry When I wrote my review on my bathroom installation I forgot to mention the sales representative that came to my home Alex S. Alex represented the company with a lot of knowledge about the products his company sold. We were so impressed with Zack and his level of professionalism and knowledge about the company and the product he was selling. , though you may have to wait several weeks for the product to be ordered and shipped. West Shore Home can help you transform your current tub or shower to a beautiful new bath. Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. At west shore home you will learn everything you need to know about windows and doors or shower and baths, or both. We also read each companys warranties to learn about product coverage and transferability. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. Although they only do the shower area we decided to set up an appointment to have our tub converted to a shower. Need to find a different location? The customer service it is so nice too. All of its windows include a full lifetime warranty. How much does it cost to remodel a bathroom? Licenses / Certifications / Registrations. They worked hard throughout the day and cleaned everything up before they left. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. Their personalities were get the job done and do it right the first time! These guys were the bomb! New orders only. **Free install is equal to 20% off the total project price. Knightdale, NC, Karen Buckley This is a multi-location business. The work was done in the estimated time given up front. West Shore Home offers quality services and professional installation for bathroom remodeling. No time to wait? BBB Business Profiles are subject to change at any time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Founded in 2006, West Shore Home is a home improvement company that specializes in bathroom remodels, window installation, and custom doors. The company offers several tub and shower installation options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. Finally, we reviewed the companys years of experience and customer reputation on the Better Business Bureau (BBB). Overall he did cover up the gaps & he did his job. The wall on the left side of the shower was cut wrong and the shower door that I had installed does not fit right because of this. Beautiful shower, but they offer the cheapest shower head. I've called them 3 times now. when we had questions they glad answer them with knowledge of what they were talking about. We are exceedingly satisfied with the service. The installers were courtesy and polite and accomplished the task within the timeframe. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. We had West Shore Home install a bathtub today. We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. Products & Services Window Installation, Door Installation, Replacement Windows,. High-quality windows can last 20 to 40 years, but they dont last forever. We reviewed each companys licenses, certifications, and liability insurance coverage. Convert your old tub into a beautiful, easy-access shower that will give your bathroom new life in just one day. BBB Business Profiles are subject to change at any time. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. Because drawn-out home improvement projects are a thing of the past. in our bathroom. services that, when utilized, may impact its score on BestCompany.com. He made sure I was satisfied before leaving. The cost to remodel a bathroom depends on several factors, most notably the bathroom size and extensiveness of the remodel. Wesley Chapel, FL, Jeannie P Larry Again we would like this company West Shore Home ,to know the excellence you have in your service represenatative Shayne B , installers, Micheal R. and Golbert I .Thank you again. The company began in 2006 as a tub and. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. Little River, SC. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse.Randy T. via BBB, Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. It also doesnt offer tubs or showers made from materials other than acrylic. International Association of Better Business Bureaus. So, as of now we can't put a sliding door on. I have loved this process from start to finish. All the guys Deon,Joe and Jordan worked excellent and showed respect in Emma's approach to this service call. Jason removed the old tub & shower. I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door. Everyone involved in our bathroom/shower remodel did an excellent job. My third project was my walk-in shower which Nick and Chris did an awesome job. Other features and options include glass inserts. WHAT? The installer at that time did an excellent job. You may also prepay your account at any time without penalty. He worked quickly, and quietly and knew what he was doing. Gaston, SC, Joe Williams Our bathtubs, showers, and wall surrounds are infused with an antimicrobial agent that prevents bacteria from growing and reproducing, ensuring your new tub and shower surfaces stay fresh and clean. My request to remodel my shower was taken in May, but service wasn't completed till August. Though some, noted that the prices were high, they complimented the quality, On the negative side, many customers experienced customer service issues. Call 866-393-4573 for financing costs and terms. 2023 Trustpilot, Inc. All rights reserved. We even asked for a refund for the remainder of the project but cant get any help! No so. I scheduled a repair on our handrail in one of our showers. 386 330. We remodeled main bathroom walk -in shower. From top-of-the-line replacement windows to exquisite new bathtubs, we offer home improvement. Installation experiences will vary by location. Bathroom remodels increase your homes value and make it more comfortable to live in. Window sashes that move vertically dont stay up. Its also extended into more states and now operates in 23 cities and metro areas. He deserves a bonus. Pick your preferences on shower type, tile pattern, color, and accessories to build the new shower youve dreamed of. They do not say If You Qualify..I truly thinkbtjis is false advertising. In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. identified as such in the Company Details section of their profile. They answered all my questions This was overall quality service. Companies that are paying subscribers can be I would use West Shore again, and I will tell everyone about your company. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. Looking forward to using our new showers and would recommend West Shore Home showersno more ugly grout to clean and no more old outdated tubs. They put down floor covering when they arrived and did a great cleanup job prior to leaving. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. Hampton, VA, Brandie Humphrey We researched dozens of remodeling companies. , and it ranked sixth among remodeling companies overall. True, they ONLY do the shower area and we will now finish remodeling the rest of our bathroom. Other restrictions may apply. They told us they can't because the handle is to close to the tubs entrance. With our low and no threshold options, getting in and out of the shower has never been easier. Now that part has taken FIVE MONTHS to resolve. **Free install is equal to 20% off the total project price. company's ranking on BestCompany.com is determined by the reviews of its consumers. Starting with a free estimate. We were looking to get our bathroom remodeled and came across West Shore Homes. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** We will definitely recommend these 3 people. There were areas that the cheap caulk they used washed away. It is very expensive. Miami, FL, JDSmoak West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. s website doesnt provide many details about pricing. West Shore Home offers entry doors, French doors, and patio doors. He gave me his phone number so that I could contact him with any additional questions that I had. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. Jonathan and Michael did an excellent job with the installation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. See our How We Rank page for more details. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. We were very amazed at the quick and professional response. Our installer was Jimmy. THANK YOU for hiring such a professional, friendly and honest staff. Heres a closer look at what the company offers. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. 2023 BestCompany.com LLC - All Ray and Eric did a fantastic job installing our new shower, and it looks great. West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. The installers were kind as can be and very receptive. However, when you buy something through our retail links, we may earn an affiliate commission. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. He wasn't the type of salesman who tried to to push you to purchase something that you didn't want. The work was bad. Normal late charges apply once the promotional period has ended. Lawrenceville, GA, brent safron The job was completed in one day, looks great and we are pleased with the new walk-in shower. The gentleman were personable & yet very professional. Both were efficient and knowledgeable of their job. Job # C229891. My entire family loves my new shower, especially my seven year old grandson. This company offers bathtubs, showers, tub shower combos, and tub-to-shower conversions. April 17,2023. While being a paid subscriber to Best Company for Business does not directly Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. Other restrictions may apply. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and. Some homeowners also complained about delayed projects that stretched into months-long installations. My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. These doors usually cost $400 to $4,000 including installation. They were vigilant about keeping their work area picked up and cleaned before leaving. Reviewed September 27, 2020 via mobile . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We also read each companys. Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. BBB Business Profiles may not be reproduced for sales or promotional purposes. After conversation and my questions answered by Tavner, I am convinced the new company can also do a great job especially if they have workers with the integrity and skills of Tavner. Loris, SC, West Shore I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. Thank You, D. D. Sachtleben, Gruetli - Laager, TN, Job well done, professional workers.Cleaned up after job. BBB is here to help. You notice an increase in your homes heating or cooling costs. Lastly, they cleaned up both days before they left. Exactly 2 yrs into this project (8 service orders later), we had to have it redone! When you sign up on its website to receive a quote, you enter your location (zip code) and will be able to tell if your city is within the service area. SHIRLEY ROUSE. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. We also had a warrantied shower head in the first redo replaced and James D did a wonderful job. Offer expires 5/7/23. Keep in mind that some customers reported pushy upselling. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveler reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. Youll need to contact a sales representative for more information about the companys specific services and products. They did a great job cleaning up. increase your homes value and make it more comfortable to live in. See design consultant for details. We evaluated each companys offered services and state availability. No problem Contact us today and well get started on your bathroom remodel right away. West Shore Home 4.9 796 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 98% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 1868 Old Concord Rd SE Marietta, GA 30060 https://www.westshorehome.com/locations/atlanta-ga/ Get a Quote Hours services focus on three key areas: bathrooms, doors, and windows. I felt the project was managed as a quick job rather than a real unique situation that needs better attention to detail. they were very detail oriented and professional about there job plan. Avie Eadens. BBB Business Profiles generally cover a three-year reporting period. I now have a second appt to replace the chalk. We are looking forward to using this nice big shower and not having a fall or trip over the old tub we had. It was great watching them all work together in harmony.
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