Have you experienced something like this, here or elsewhere? Everything was clearly explained. A key is not required for the accessible toilet. There is a Patient Advice and Liaison Service (PALS) at the hospital. There is level access into the waiting room / area. We are located inLeytonstone in the East End of London. The contrast between the dropdown rail(s) and wall is poor. As a family, we were kept up to date at all times during very difficult circumstances. There are also short stay drop-off/ pick-up only points near to A&E, Maternity and the Byron unit. The Blue Badge bay(s) is/are clearly marked. Dear Raymond Clarke There is a level landing at the top of the ramp/slope. Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. . Inside the venue, there is level access to the baby change facility. 42 0 obj <>/Filter/FlateDecode/ID[<74B927D2C985F84CA3FDC36FCAC90B28>]/Index[22 38]/Info 21 0 R/Length 102/Prev 200016/Root 23 0 R/Size 60/Type/XRef/W[1 3 1]>>stream The main door(s) open(s) towards you (pull). Volunteers can be found at the Hospital Main Entrance Reception, at the Volunteer Hub in Junction 4 and the Outpatients Building. Email this page There is/are 9 designated Blue Badge parking bay(s) within the hospital car park. Ground. Have you experienced something like this, here or elsewhere? Kind regards The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings in the hospital site. Inside the venue, there is level access to the female and male toilets. Parking for Blue Badge holders is only free in designated bays. on the right to withdraw consent, can be found in the website's privacy policy. As you face the toilet pan the transfer space is on the left. Getting To The Hospital Getting Help and Assistance Getting To (Plane Tree Centre) All staff on the ward and friendly and kind natured, it was definitely one of the most positive experiences Ive ever had at Whipps Cross so a really big thank you and shout out to the team on Plane Tree ward. The alarm was out of reach (higher than 10cm (4") from floor) when surveyed. There is a/are door(s) into the waiting room / area. We are sorry and disappointed that your experience fell below the standards we aspire to, here at Barts Health NHS Trust. wxpals.bartshealth@nhs.net You have already flagged this document.Thank you, for helping us keep this platform clean.The editors will have a look at it as soon as possible. Central Complaints Team Location or Ward Junction Colour Zone Floor. Whipps Cross University Hospital Kind regards 42-50 Victoria Street London, SW1H 0TL Tel: 020 7941 4600 London Transport's 24-Hour Travel Info Service: 020 7222 1234 020 7918 3015 minicom By tube Nearest tube station on the Central Line to the hospital is Leytonstone, one mile away. or call us on 0845 113 0012, Response from Visited Urgent Treatment Centre on April 2023, Report review titled Dreadful as unsuitable, Dear patient As you face the toilet the wall-mounted grab rails are on both sides. The surgery went okay and the staff i had encountered were very nice. There are also short stay drop-off/ pick-up only points near to A&E, Maternity and the Byron unit. [2] Designed by Francis Sturdy, the former main entrance is in the style of a northern Renaissance town hall. The hospital is extremely dirty. A big thank you to everybody involved in her excellent care. There are several bike parks around the hospital site, with the main bike park outside outpatients. Please ensure your ticket is clearly displayed in the windscreen: There are also a number of places which may be used for dropping off or picking up patients. Click to reveal Whipps Cross University Hospital , Whipps Cross Road , Leytonstone , London , E11 1NR . The height of the toilet seat above floor level is 45cm (1ft 6in). and a more detailed summary of your experience which you can send via email to:wxpals.bartshealth@nhs.net . I had a stroke. The hospital does have a dedicated car park. Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR 020 8539 5522 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? This website is using a security service to protect itself from online attacks. A mobility scooter charging point is not available at the hospital. The entrance area/door is clearly signed. The reception point is approximately 40m (43yd 2ft) from the Centre Entrance. hospital or NHS, number, full name etc. Our knowledge and library services are located in the Medical Education Centre. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. There is sufficient space for a wheelchair user to use the waiting area. The passionate staff at Whipps Cross are fully committed to providing safe and compassionate care and it is not unusual to speak to staff who have worked their whole careers decades in some cases within Whipps Cross. on my phone which I very much appreciated. The other 4 Blue Badge Bays are in the parking area alongside Hospital Road, opposite the Chest Clinic. There is level access to this accessible toilet. Take the W15 bus directly into the hospital grounds or get a taxi. Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. The height of the soap dispenser is 95cm. Most importantly a big thank you for the affection showed to us on a very difficult morning. The wash basin can be reached from seated on the toilet. [20], The closest stations are Leytonstone tube station on the London Underground's Central line and Wood Street railway station and Leyton Midland Road on London Overgrounds' Chingford branch line and Gospel Oak to Barking line respectively. The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance. There is not a play area or toys/books for a child to play with. We would like to share your kind words with the team that took care of you and would like to request that you email your details to 59 0 obj <>stream The height of the coat hook is 168cm from the floor. Assistance may be required because there is / are dropped kerbs. [7] A Medical Education Centre opened in 1965, an Intensive Care Unit opened in 1968 and a Hyperbaric Unit opened the same year. or call us on 0845 113 0012, Response from This car park is in high demand, and space availability is limited. This venue does not play background music. We would like to share your kind words with the team that took care of you and would like to request that you email your details to wxhgovernance.bartshealth@nhs.net Location. The drop-off point is located in front of the main entrance. Performance & security by Cloudflare. The optometrists she saw explained everything in great detail to a little girl, and were so kind, gentle and professional. Whipps Cross Road, Leytonstone, London E11 1NR, England, United Kingdom. Find out about disabled access to the restaurant. (Purple), High There is sufficient space next to the bed/couch for a mobile hoist to operate. The toilet is not for the sole use of disabled people. Standard toilet facilities are available. First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. Central Complaints Team The waiting room / area does have background music playing. There is not a flashing fire alarm beacon within the cubicle. Are you sure you want to delete your template? It is open daily from 7am-7pm and is located between junctions 4 and 5 off the main corridor, in the red zone. Whipps Cross Hospital has not yet replied. It is open Monday to Friday from 7am-7pm. Princess Mary, to this Infirmary and War Hospital on Saturday, 17 November 1917, when Their Majesties visited the wounded soldiers and the Queen presented the medals and certificates of training to the nurses. The lighting levels at the ramp/slope are good. There is ramped/sloped access at this entrance. Thank you for taking the time to share such positive feedback regarding the Resus Team at Whipps Cross Hospital. Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request. A key is not required for the accessible toilet. "[5], By the end of the war, the infirmary had started to become a general hospital and the name was changed to Whipps Cross Hospital. We would welcome the opportunity to look into the concerns you have raised, and feedback to you as appropriate. The car park is located in front of the Outpatients entrance. The towel dispenser is placed higher than 100cm (3ft 3in). From Leytonstone tube station, take the bus W19 from bus stop A towards Walthamstow / Argall Avenue or bus W15 from bus stop A towards William Morris School. [6] The hospital joined the National Health Service in 1948. Performing this action will revert the following features to their default settings: Hooray! Magazine: Whipps Cross Hospital Site map and wayfinding system. For more information about what these symbols mean, view our Accessibility Symbols Guide. The Hospital transferred to the new National Health Service in 1946 as part of the North East Metropolitan Regional Hospital Board. Pink in the Donbas area represents areas held by the DPR/LPR separatists 314558159751 This information is for the entrance located in the Orange Zone. The reception point is located to the left after the day surgery reception and at the rear of the waiting area. Yes, the waiting has been long, but I cannot allocate blame to anyone. I have been in the hospital since Sunday 23 April, first at A and E, then through Ambulatory care, Acute assessment 1 and then Victory Ward. As a private patient, all your refreshment and food needs will be met in your room, however you and your family or other visitors are very welcome to use our other restaurants and cafes. Outpatients only. Mirrors are not placed at a lower level or at an angle for ease of use. There is level access to the consultation / treatment room. The route from the car park to the entrance is accessible to a wheelchair user with assistance. The entrance door(s) does/do contrast visually with its immediate surroundings. BSL interpreters can be provided on request. There is sufficient space to write or sign documents on the counter. We look forward to hearing from you The entrance area/door is clearly signed with the name of the service/department. Then turn right and continue along the corridor, the department is located on the left of the corridor. The TFL journey planner helps to plan a journey using public transport, cycling and walking. Its services include complementary therapy, symptom management, respite care and bereavement care and support. On entering the outpatients main building go straight ahead past reception and through the double doors. Barts Health NHS Trust. From Walthamstow Central, take the bus W19 from bus stop B in the bus station towards Ilford. Kind regards The furthest Blue Badge bay is 24m (26yd 9in) from the Outpatients entrance. The hearing assistance system is not signed. The toilet roll holder can be reached from seated on the toilet. London History [ edit] Parking can be paid in coins or also by phone (020 3046 0010) or using the RingGo app, location 1165 for car parks 1 and 2. The height of the towel dispenser is 128cm (4ft 2in). There is not a 120cm hatched zone around the Blue Badge parking bay(s). Attention: there are no FlixBus signs at the bus stop.'. 6 years ago. Print this page The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. We were very disappointed and sorry to learn that your experience did not match the expectation you had of us. Access to the Gillian Hanson Centre is via the Orange Zone main entrance. Who has Care Opinion told about this story? 'A Maker of Matrons? There is not a payment machine at a convenient height for wheelchair users. Kindest regards [2] A major extension to the east of the old Infirmary block and that was planned and was opened in July 1940. Are you sure you want to delete your template? I have been looked after very well, and I think it only fit to thank all of them publicly! London, E11 1NR. We would like to begin by offering you and your family our sincere condolences for your sad loss. The Patient Advice and Liaison Service (PALS) is located off the main corridor in the Red Zone, between junctions 4 and 5. The ramp/slope is located between the first and second doors. The site and buildings cost 250,000 in total. The shared toilets that were surveyed are located to the right as you enter the discharge lounge. This service exists to transport patients and visitors with poor mobility to and between different hospital departments. There is a flush, however it is not on the transfer side. There is level access to this accessible toilet. Thank you for taking time to contact us with feedback. There is room for a wheelchair user to manoeuvre. Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software. HW}WUH:<1`SDJY XH"O>u>o@|?=k9SP_=Qn2>M1aaa5- Leytonstone The nearest tube stations are Leytonstone on the central line, Walthamstow Central on the Victoria line or Leytonstone High Road is on the London overground line, from Barking to Gospel Oak. Just cant thank you all enough . The audiologist whose name I sadly don't know is a real credit to the hospital. There is not a clear unobstructed route to the reception point. Baby change facilities are located in the discharge lounge standard toilet. The door(s) open(s) away from you (push).
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