The Company collects certain information from you when you use the Website, request information about our products and services, establish an account, request information, or ask to be included in an email or other contact list. The Benefits of HomeWAV Inmate Communications | HomeWAV We advise you to review the Facilitys policies and local rules within your jurisdiction to confirm the procedures taken by the Facility. (The mobile app is available free in the app store for iOS and Android.) The developer provided this information and may update it over time. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. Disclaimer: Mugshots and arrest records are public records available online. Choose the inmate you wish to add Funds to: 4. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, drivers license number, passport number, or other similar identifiers. C.Protected classification characteristics under California or federal law. Please read our Terms of Service. There are no third party beneficiaries to this EULA. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. UNLESS YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. During registration a user is required to give certain information (such as name and email address). The detailed information for Homewav Account is provided. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. InmateAID finds you the cheapest rate on your inmate calls. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HomeWAV through arbitration. GoLookUp does not provide consumer reports and is not a consumer reporting agency. See our tips. Address550 West Jackson, Phoenix Arizona 85003, United States, Designed by Granicus - Connecting People and Government. When you submit sensitive information via the Website, we take reasonable measures to protect such information both online and offline. 15. This includes information derived from registration, subscription, and use of our services. The Company may disclose any information collected, including personally identifying information as necessary to provide and bill for the products and services you order (including, without limitation, by providing information to collection agencies); as required by applicable law or governmental regulation, court order, subpoena, search warrant or other legal process; or in the case where the Company reasonably believes that failure to disclose information will lead to imminent harm to the Company, you or others. 7. Forgot username or password? Thanks again for this great service. You specifically acknowledge that the functionality of the HomeWAV Software and the terms of the Facility Agreements allow the Facility to record, monitor, and screen communications through our and their systems. Information Collection, Use, and Sharing: The Company is the sole owner of the information collected on the Website or in any manner relating to the Website. TTM: TTM funds will be refunded less 10% of the remaining balance to the last card used for each third-party user. Audio, electronic, visual, thermal, olfactory, or similar information. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? HomeWAV endeavors to meet the foregoing service levels, however we will not be held responsible for delays, delivery failures or any resulting damages for factors beyond our control. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site. Login Information. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. . Create an Account: To ensure safety for yourself and your loved one, youll need to first create a HomeWAV account online, either through your computer browser or the mobile app on your phone. Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. B.Personal information categories listed in the California Customer Records statute (Cal. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. Add Funds | HomeWAV - Web Access Visitation. some requiring less effort than others, but they are all capable of helping you connect. Site Map, Wire of Hope East Coast Ownership Rights. kiosk, or through our automated phone payment system. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. the right not to be discriminated against for exercising any of these rights. Fenny K. Inmate aid is definitely the most responsive group of people. 7 Ways to Prepare for Your Inmate Video Visitation | HomeWAV Oh my Lord this app is awful. IF THIS EULA IS UPDATED, YOU WILL BE NOTIFIED ON YOUR NEXT LOGIN SESSION. J. We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. Updated. UNLESS WE MUTUALLY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. To make a deposit via telephone, please call toll free 1-866-355-9593. 22. Please feel free to contact our visitor support team by phone at 844-394-6639. 18. Thankfully, I don't know manylol. Additional Terms for Facility Authorized Administrator. Additional Definitions. Other than the limited use rights licensed under this EULA during the Term, no other ownership or license rights in the HomeWAV Software are granted to you, and ownership of the Wav Software and Modifications remains vested at all times in HomeWAV. Durazos sentence is to be followed by 36 months of supervised release. RETURNING VISITOR. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. in any manner that could disable, overburden, damage, or impair the Facility Network or other communications networks, servers, or providers, or interfere with any other partys use of the HomeWAV Software, including their ability to engage in real time communications with other users through the HomeWAV Software. f you have been looking for an alternative to. oh and I have an excellent phone and WiFi so it's the app. HomeWAV will skip PayNearMe deposits during the last-in, first-out process. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. $ ! IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. Thanks for your help. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on the Website. We offer four simple ways to add credit. Have us delete any data about you which is not required to be maintained. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. Anything to the contrary notwithstanding, we acknowledge that certain communications made through the HomeWAV Software are privileged and confidential (E.g., calls between you and your attorney) (each a Privileged Communication). is hard, but with HomeWAV, we hope to make. One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. I also emailed them at aid@inmateaid.com. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. Under no circumstances will HomeWAV be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content, any loss or damage of any kind you incur from using any Third Party Content, or the failure of such Third Party Content to work properly. THE COMPANY DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. I'm glad I have the ability to send pics and letters. Use of Information: The Company will not trade, sell, or disclose to any third party any form of personally identifying information for purposes of marketing to you without your consent. WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION IN SERVICES OR UNAVAILABILITY OF THE HOMEWAV SOFTWARE RESULTING FROM INTERNET FAILURES, YOUR INABILITY TO ACCESS THE INTERNET, OR INADEQUATE BANDWIDTH IN YOUR INTERNET CONNECTION. Video calls for most facilities range from 10-50 cents per minute. Notices regarding this Agreement to HomeWAV shall be made in writing to Authorizing Facility who provided Network for your account usage or by electronic mail to the address you have provided during registration or to support@HomeWAV.com. Indemnification. Prosecutors will even go so low as to put informants in your cell, or even in the van on your way to court. It all starts by adding funds to a loved ones HomeWAV account. When you are both available, your loved one can call you through our secure app or website portal. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. Yourealso free to add, update, or change your payment information at any time. Facility is responsible for communicating all questions and requests from end user to support services. I recommend you to everyone in my situation. HomeWAV will not be liable for any loss or damage arising from your failure to comply with the terms of this Section. Here are seven tips for a seamless experience. If you continue to use this site we will assume that you are happy with it. etc. User Account Security. You and HomeWAV each agree that any and all disputes, controversies, or claims arising out of or relating in any way to this EULA or the Privacy Policy incorporated herein, or your use of, or access to, the HomeWAV Software shall be resolved exclusively through final and binding arbitration rather than in court. Looking to Write to Inmates? Browse our Free Inmate PenPal Listings If a communication is not identified in advance by the individual asserting the privilege and/or we are unable to verify it as such, the communication will not be deemed a Privileged Communication and will be subject to recording and monitoring. Adding Funds to HomeWAV - HomeWAV ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Civ. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this agreement reflect such allocation of risk. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. 13. Your Access to and Control Over Information: Except as provided elsewhere in this Policy or under the Company End-User License Agreement, or as necessary to provide you with or bill you for the products, services or information you requested, you may opt out of any future contacts from the Company at any time. All users must comply with all local, state, federal and international laws, ordinances and regulations. Any funds remaining after all credit card transactions have been reversed will be refunded by check in care of to the address provided by the inmate. Privacy. Export Restrictions. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. Chavez was sentenced to 16 months in prison, followed by three years of supervised release. use any device, software, or routine that interferes with the functioning of the HomeWAV Software; Everyone I have dealt with in the last 2 years has been marvelous! to transmit, or procure the sending of, any advertising or promotional material or spam; Subject to the applicable terms in the Facility Agreement, and a Facilitys rules, policies, and local laws, each Facilitys Authorized Administrator shall create and assign Facility Network User accounts for those Facility Network Users who are approved by Facility. Part 99)). Service Levels and Support. Facility Network Users may have the opportunity to download, view, and listen to third-party owned content and data (Third Party Content) through the HomeWAV Software pursuant to separate license agreements giving us the right to provide such Third Party Content to you on a temporary basis and for limited periods. Deposits to inmate accounts are made using TouchPay Systems Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or . 12. 3) In the top right corner of the next screen, choose the three dots and click on Transfer Funds. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. . Create a free account. Sorry, we do not recognize that username and password combination. initiate a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the functioning of the HomeWAV Software. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. To the extent you use the HomeWAV Software to transmit, manage, or create materials or content you represent and warrant that you own or otherwise have the legal rights to use such materials and content and that your use will not infringe, misappropriate or otherwise violate any proprietary, intellectual property, or privacy right of any third party, or violate any applicable law or any of your Facilitys rules and policies. During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. Visit your local PayNearMe location to add funds. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app.
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