After seeing their 1 star review rating I have to say that is too high. I placed an order for a hot tub cover replacement from LPI. 5% would be over a 400$ late fee. 2.5 Baths. Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. Find contact's direct phone number, email address, work history, and more. Now that winter is back we are seeing all the signs of last year. Here, well show you three incredible luxury, Looking for the best two person hot tubs & spas? Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. They suggested I take the panel off of the hottub and check the connections- like I am a hot tub mechanic. Turbo Seat Technology - at least 2 seats have the same or better jet pressure than a 220V spa. The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. Status: Resolved We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. When we hooked it up, it did not work, the pumps leaked. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. This business is deceitful and your warranty is pretty useless if they dont respond. lpi aqua living how many black soldiers died in the civil war I have a Huion H610 Pro V2. They are made In Tennessee under a number of names. If you have back pain, especially lower back pain. If you have a dog, youre probably used to them going everywhere with you. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Tub still leaked and started to have electrical issues because of it. LPI, Inc. | Complaints | Better Business Bureau Profile Then I was told in early December that it was going into production the next week. I told them in December ill either be in a hottub or filing a case at the court house against them. Our Products. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Every time I call back I end up on hold and nobody ever picks up the call. The technician then noticed that the cover is damaged/warped and the 3/4 - 1" gap in the center where the cover meets cannot be resolved. I loved the G2 model hot tub I bought from them for about one year. No issues with the pen either. When a technician installed it, he found that the touch pad didn't work. After all, eight-person hot tubs may look impressive, but for those who dont need them they can be unnecessary and difficult to maintain. Get the best hot tubs at the best prices! With furniture styles that satisfy any interior aesthetic, Universal's To the Trade program . ****** ***** I ordered it July 15th. 520B E Hebron St. Charlotte, NC 28273-5989. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. My Hot Tub was ordered 5/21/2020 and was not delivered until 10/8/2020. We did our looking around at several showrooms, but so glad we found Aqua Living on the web and decided to take a look. This year the dealer orders were substantially more than we projected, and we ran out of capacity. Give away 20,000 free hot tubs lol. The smaller footprint of four-person hot, Aqua Living2023-02-13T12:34:30-05:00February 13th, 2023|Comments Off on 5 Unique Valentines Day Hot Tub and Spa Experiences, Looking to change up Valentine's Day? Aqua Living Factory Outlets Houston Wellness and Fitness Services Follow View all 5 employees About us Website https://aqualivingstores.com/spas/ Industries Wellness and Fitness Services Company. From the grocery store to the park to family road trips, your dog is always by your side. After roughly 6 months I finally received the filters and enclosure panel, and a repairman was sent out to diagnose the stereo. RUN FROM LPI INC!!! "This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. Everytime I talk to this company I want to throw the hot tub out in the street. We are currently waiting on quotes from technicians in your area. One of the biggest drawbacks in working with manufacturer direct models is the lack of local service and support especially when it comes to warranties. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Support - Product Videos & Documentation - Aqua Living Factory Outlets However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. Aqua Living Factory Outlets Reviews, Ratings - BirdEye We purchased a hot tub from LPI, INC during a sale in the parking lot of Rogue Valley Mall on Sunday 8/20/22 for $9900.00, charging our Citi Credit card . Its not how most major manufacturers do it, but that is how they are going. 2023 AB Media Inc. All rights reserved. All products are proudly made in the USA. Customer Reviews are not used in the calculation of BBB Rating. Evergreen Place is an assisted living facility in Brockport, NY. They continue to change the dates, since may . LPI is also moving away from dealer-based sales and going customer-direct. Spa Pillows are one of the simplest parts of the system to maintain. Because they are built cheap. Simply start adding items to your cart or contact us if you have any questions. Its a good question! BUYER BEWARE!!!!!!! Spa Repair & Swim Spa Maintenance. Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers, he says. Use RevDex to write a review Reviews Above Ground Pools, Hot Tub Dealers, Hot Tub Manufacturing AQUA LIVING FACTORY OUTLETS AQUA LIVING FACTORY OUTLETS Reviews ( 10) Im beginning to wonder if Ive gotten ripped off.. We are going through the same issues. AQUA LIVING FACTORY OUTLETS Response Sep 15, 2020. . On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. but communication is key to success. A corner hot tub might be just what youre looking for. Most of them are also by appointment only and are warehouse locations rather than big fancy showrooms. Unlike others, my experience has been excellent. A request to expedite your components has been made. Paid for it in early May. Good Luck with that. Read about common Hot Tub high limit switch problems and their solutions at Aqua Living Stores. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. The industry will travel to Orlando this week. "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. We've been playing on both sides of the fence for four or five years now. Cover sagged almost immediately! 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. Any assistance you may provide is appreciated. Now they said in August. LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. I was 4-5 months out from my purchase date and they said it would be done nov 1st . Please let us know if it does not meet your needs. 3 Beds. Add the luxury of a brand-new spa, or hot tub to your home today. Weve helped 100s of people find relief from their everyday pains with our spas! AQUA LIVING FACTORY OUTLETS - Revdex.com Spa Accessories - Aqua Living Factory Outlets Support - Product Videos & Documentation - Aqua Living Factory Outlets For Technical Support Please Call 423-349-2900 Submit a Service Request Register your Spa Spa Support Videos Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. One speaker doesn't work, the subwoofer doesn't work, 3 screws in the access panel were snapped off into the framing, a corner seat air diverter doesn't work and the startup kit i was provided was opened and chemicals and test strips used. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers. lpi aqua living. Seating: 3 Gallons: 350 Weight: 945 lbs. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. As of 1-15-2023 the website is still down. You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. Idaho Child Custody: The Right Evidence & Winning Your Case. LPIs second manufacturing plant in St. Petersburg, Fla., has not reached its production ceiling, meaning dealers who carry LPI swim spas will be unaffected. Catalina Spas - Luxury Hot Tubs - Best Hot Tub Brand | Catalina Spas Is there any information that might be available, so that we might better assist? However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp MSRP - $8199. On January 7 2023 we went to get in the hot tub and discovered the water was cold and found a tripped breaker. Needless to say after spending $7447 on this Hot Tub I went off on him and he hung up on me. 18008 Bothell Everett Hwy SE # F, Bothell, WA 98012. I have never been lied to so often by so many people in my life. I think they are working on improving that. The solution? 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. BBB Business Profiles are subject to change at any time. . But FYI if you buy a 4,200$ hot tub from them they add a bunch of stuff like steps, cover chemicals and other odds and overpriced ends for 1,000$ without you asking for them then charge over 3,000$ in financing charges. $ 5,199.00 $ 4,699.00. I have already been in my hot tub twice and I received it two days ago. The next is probably "how much does a swim spa cost?" I know now why they cheaper than other tubs. The tub is clearly a lemon and a consumer product claim attorney agrees. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Our entire business has been, and continues to be, affected by the global pandemic, Hatley says. It was so bad that it froze up the cover and caused the tub to blow the motor twice. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. 4.71 out of 5. Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. The screws they use are not suited for the elements. Well guess what it did and a lot. Steve and Jason both are great and their delivery service crew also. Probably due to illegal aliens working there with no leadership. Full Foam. Its also something you want to keep for several years of enjoyment. Thats just insane for a person being 5 days late to make a payment. The lights on the whole back side aren't working, so LPI ships me the replacement lights without the front panel, and hasn't contacted me to update me on the service timeline. In the end my 4,200$ hot tub will cost well over 8,000$. It came in December of 2021. If there are only a few people you plan on inviting into your hot tub (lucky them! Once we filled the tub we noticed that the Tuff cover does not sit correctly on the tub and it leaks out hot air and makes it so we have ice build up. Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. My purchase date was 10/30/2020, We were promised delivery By February 2021. See details. They are all under 5k. Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. This is due to breaks in payment and paying less than the monthly minimum. Our demand continues to far outweigh our capacity., This demand led LPI to make what Hatley says were very tough decisions about the future of the company. They are a subsidiary of the larger LPI International, which comes out of Tennessee. Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. Needless to say I never heard from her again. We called LPI, INC on Monday 8/21/22 and canceled our purchase and delivery. It took another 6 weeks to get the replacement parts and those were damaged as well. Home - LPI, Inc. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. Both Gary and the customer service have been wonderful to work with. Very sketchy but they have no problem charging me monthly payments while I am left to wonder if this is even a legitimate company. I own one of these tubs. . Lets here people thoughts on this company. Then after being reassigned to multiple techs who had non working numbers or full voicemail boxes someone came to fix the leak. Read about when and how to maintain the jets of your hot tub. One of the easiest ways to protect your investment is a hot tub cover. We purchased a SPA from LPI, Inc. in June. Thank you for your picture submission. But beyond the pleasure of soaking, these spas offer real health benefits. Fill out the form to download your instant rebate and FREE buyers guide! . This field is for validation purposes and should be left unchanged. We even offer swim spas for athletes and physical therapy.
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