:apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ jjuHMPYDWoq2Y9OR\qS&[U? nefQpi04+/rE7. ?NF)D])%A Burnham X-205N-TH 140 Input MBtu, 84% AFUE, Natural Gas - AF Supply Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM /":m)JE_^G9i?IMU_49rrBt5n_`XsnEp0. NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L (AIq1! JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 c. Improper burner adjustment, control settings, care or maintenance. All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. l3>&,_)ZT2qclADE%ofXna0q5rnOXff:W/ZH2c+tAo]IU.SW@in,?3q_LRRhf.JA$ ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? > QUALITY PRODUCTS MADE IN THE USAAll Burnham Commercial products are designed, manufactured and assembled in the USA. V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So Replaced 2nd set of combustion electrodes 3. The most recent work cost $4,000 and they cut and completely dismantled many of the original Safetysystems the unit was designed with. Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, +'NgL.KM)Mj(qW^b5.+)9e+u*'a2sd3e+HQ+!t`dhci-H*c2bp1$_4)fS6T0h;;Of The V8H's design makes it a drop-in replacement for thousands of homes, simplifying and lowering installation costs. QIXhpci!DpKXqVG8Fm_].iin56>9+o0.bi%)Tn5gq(MX`bPqPKg4(rWrL(h. Customer Reviews are not used in the calculation of BBB Rating. 3WB(.Io]:E[Lr>J;bNUtDqCMj[2h?l:XD6RZtP-b0pq1[\l0`rUojUegM)pdla%U^ If no reason is received your complaint will be closed as Answered] B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. *L8Uk@"6V_b4!U`qXj+n.>l;Z^W nG`L)A)@&!L[SMJd\`fK9(,c3g=nugX?Y2G]VZ+@4N (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK ;_6Mn6gVtq!#7_`5!Cq`/BZeOpd*,0tY;mK;[B^&+n_U ***** acted dismissive and was annoyed by my phone call on Friday. qQ.Dq,B):Gd;u1! Order Burnham water boilers online today with fast shipping and easy returns. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 'JN6c#r^4GX&:Z*/a._a!rcm7p\W&amG52VUXC^[3thG@s`]DF`V#r\8iY& the Sales manager is not available by phone as he is also out for the long weekend. o)d88S#%,TL]/R0$Dds[d\'m[lBK>_SFlhkU5aJ&i^R>:km:;>n$ I understand that once I order this item I cannot cancel or return it. MW5sal,g`6na2XFQ/W(O.o1!+1gs#m:oi*t@>MmJCE_XUTfmoN(>o^>hNELf2t=oh `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. I started noticing water under the boiler shortly after. Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. @Re4j/NULnBG;[YEipedkJfCPY[$929Ru%j0K`UY#g"` BBB Business Profiles generally cover a three-year reporting period. I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. [98ctlr4Qp YThb[5?! L!@;,hP(.,9.s\8O=hgdV@e?i=? i3F5M@kO>>0@le_mAHH]]1&ObWZbE8u[r)qQV5"JLe;+cf1^1Qr?dj#Y`aNb[% 6-2parn#SJ`]rL9Ik^m&h&l!h'[9nK*a! 0_/ r7GGTq1:1r8J9i]Ujoh!+8'Z^h.^u#@jrPAG!Y,;k1o(IgbeHIa@eDRU4"4[J?Do&Fje=q*5?4V0:#sPCrVjh. YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ aUKr1b_,l6ci0W`9>\P,*p:\a!Qo\0oSdEDJ)QeD!HSfd'& c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 G5-Q&(XZVdXPV.=(\MKLp+(YF@#SbtYYiK08MonXYY%Bjl5!XDBl:jjIH[&gdYiB. VJWY;\[^*.\Z:s7UO77uEt#ts\UspKGO:kQCneIpfUjs';f$ZlD2@(!R,BpJQe,t] In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. Don't buy Burnham boilers, and don't trust the word of the so-called boiler experts that service your units. BURNHAM BOILERS 8136078. Can you please close the complaint. hGFq8D5BI5/Us,_f-G@U;$-E`!iOc[(JM>A/sG8dkM8pQeD^E-".+#(9-o6lMFTZ$ [7c?iGdM0PKn]n&R?N25MX8F-:9"d1T2CYG^U.cfAlN@g\,)T^:8NT =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB _S(sFl8K(kjg#R/=dk#9ZaKo55CFrJiIslhbbUR%6%>(&9rlM3nB5Mf,;?6%d83d? All Rights Reserved. qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ 2. rLs5WJ+`;Z^9KF]Yr/VsZ@E2pj1"qhbO".[N?[JdALo>pe;. nsV%cS1fn.;WU&]-sO9k`=! b](ckZq`L&F9rgl6H[@_GhN^+/G^rTV0DS`-.o+RI]?+AK=6nUjZ\WnC*_UaP *BN>ZEMYtRi&L@e39N4.&rBD1 CIni*C/Ti_?OsQFrrB"NbAb'KY2;@"=C(`_rY;"/"WO:O0L:cE'^EGf*piH@(3NW0"+N.lN*p3t;/&8Ses^:gT'8#b7q>!ESJ/cbE$04%@Qffqs3 5mO('%!Wg2FSTEmHfMpeY$sk#HY(eW=2%[^:29Q9Y#tUBrcqt*.+XdAqe#W8jj`B) Vthk:EA?Ql>+b7nII6uQXlWher`]p2'7\8/AZX22Arsp$A-rl&l:LrU,1=-7I=H(" Cn`D#%u5PGLA=fZ#pHY)?^q;l1>F)TqnEqf+K^/eUiQt>ZO9&iZCYJ+c3LrQ&,gRd)Q The warranty is only. Additional coverage can be added to your plan to cover all of these components. K+5KIIJ'gIjH**X>VW2AbEDl*/dJV6gW-88Y5FQP$D23@rrCZiDJhk)>/_bMZ"Sb, Burnham Commercial as part of the commercial boiler. So there is no evidence that the water make up exceed referenced PPM amount - the boiler and the water used are both within the company recommendation. ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T fK\.ro_r+WL\9`so(2a8rrCXmX!S[Cf'p0kb(!H3Z@j72E^So.In>4j6[l-$@r-jrbas?aneG*Se>d'`)1@g7(C(]2Tb8&6K16"dt^:r8f0O1ncsIQ9\%?Bl]!o72VCJ#S#0M.WdA:]3O_#L9\F]tB#dt$Jp]?`]&aTmHfaTL @[L9Fit5R+<8),B&>5/]&p/*^1q621#!XES(f@" ?914Nh(@@2\MS-XJ1'\*[JR/hbHoT+[ZF8Po#LtLSC`Ss!%.p&fuIc\39roM\+*tM While there are many imitators, there's only one Burnham Commercial. @7;0i^'0Xr#9%pQm]4 e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. N0):6J4=7\(6_DPMOnG`KT I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. !d 2O88fiS!$eR7[0%Ipl:LEI6HlRd]O#-M4'm9d/dpIajF8^#dnqk!ETVOsih;T8>eA c-!Q;XlG5$)QK+Ycr.CE! Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. (nO[HOl9#i jqJZ! The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu =8=3s8[A$6*p-$#Z_n-)XM`[4n$'u=[XQ+q_"H\%I*__lKKRkD7_FPA_uEl^8?h_(>+as/i=eF/e% ^ZB\sV=baf3?,G_q'hHP4m;re"P6` TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E K,BEle\9BpbCt//m#oP0JiR3L.dk0)QO_s'(?.np:dKec55TErE!pIO#Z>bF@k/9^ bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q BUYER BEWARE, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. So I now have a discontinued boiler that keeps breaking. What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. \"4>LTAsBV'g3>)%SU+;,^.I9k">lc].F>j;Z(2u8ftJ@! *5cU(GJ["t%S:;rl7(O0f8TbEVt0afNeq[sVSgM/+Y'o The V9A provides the durability of a cast iron boiler, assembled with the time-proven integrity of cast iron nipples. =jQcNm\BkKK7aN^NDY8hdUmam:f=WgVZ,@j42!9,lR=cgZ_37"YZNP2`!4@V)R4p1=p_(T?^:g:Mk The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. ANuNI#dHt'Dds?qnAaCA%cGrW[]B?$-d-ZVq-HVYcg"'$#s;1-r`iCH&W("K3>JXZ bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu 'Ri=!,;F5)L8LUXK3G;@]mX!Ok0d4D'`BlRc01:%RcLZ^)CNTcBn-t_.d`PY3)X= However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 !U6lAW2Ca5X!\KQZQPDd ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 @XDBIgOqbB3+X>$,/TkbGe&"/#3Je)J3X@tF&"`,RPe0#%c4#QFd]^Y.RGJW:&5KqW:-=sc?6EfGVL PDF Limited Warranty For Commercial Grade Boilers - Burnham Commercial Boilers THe company is resorting to unproven false claim about the cause of the defect that is NOT related to the root cause of the failure of my boiler. chhS")(Z&jprrCZg:G5? A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge h[Am1mn-5E8LkLf\I*4tq`KAZ_[@Js$f5>RX%0cP%P.kV@L;0i8K9+r'orpf84%gd '8TscOtI)>SOrUjdq70BT2Dh7M?s;q!3)V;C[priYo@J*7:6:XMJ=PQVuAWk'56]] @OLO*Ia-'2!> pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# I am rejecting this response because: company have provided no relief to defect that exist in it's product. "&r9$O@+Q$47C]&IoBg @ShXl;#K;>SSCNOc88H-X09C::@J82a9Ea=j.Wmm?,R Additional coverage, for other system components that were not supplied by U.S. Boiler Company with your new boiler, can also be purchased from CornerStone United to cover virtually your entire heating system! Xc^N0*-l1!O%?i<8h,e49fe4lo@;8p_eVA)pM\-*9S]q*3kptFj-^'3EW.q76f/4J Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> rkc4E?hp`+_5G*.AQ3P>_#-ILQ7@!D*Ss@;bjgMC^"37V This is the conclusion of testing performed. . q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! DH9n9@"&YOb%8J=,5JFEA%@_H1Q%]I(m:6Vo'KG)+WRCb;F=N%'\:HS!NkMaufCYKb%FmF+!MRjsHIqoGMq\ +SNg2eOL>S%feA[JiLNW:poUTQJ>;a=OW$^`Sr`#)E?R>')-1pm*oA0FX0j[5/ZLOMhKd It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. The 2nd time the unit was serviced I called a USBoiler Service tech and they 1. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r Boiler Systems With Lifetime Warranties | Standard Oil I left a voice mail for Dan C*** t***y, and I'm waiting to hear back. *Additional terms and conditions apply. Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc all installers agreed that they have seen this on other cast iron systems from New Yorker manufactured and distributed by Burnham Holdings. VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg After a call to ***** **at ***** ***** it was clear that he was not willing to represent Burnham or properly investigate my legitimate claim against the defective Boiler. ;F&AMT"*KaplI5..[bD%>]hd&1=_+A2HMHZbYBjHrL@9il^/%=J8lH,-Q4MXLGLAd p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. QYR?/@W)9NrrCR9%Pbkg5K W3hm^9M$',8a]BpROodfl=hiUEJN"Na/H+1$l? ,2^t9s=i"X6NbiUY+hW5bk7#m:L-`1G).Z)Kr("k[CTj[O B"ld,(el*=$E/O= Wa!LKFW6qcIc(&]!nMI[\ro.B6F4^0_>_V,`nFO#_Bk_RBe(bI([S@$9\>?%K/JV8 3;WF3A#kkneE. DhKf/C[?J.;bkg0f(N>&Xs;F]TiBX'5M4o->03s",e&ebSS0P&$P&`+? ;F\A$PQIs This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. [l "=YOmTWVF6B.h4E:>QkT`8eaI3K$fe4`_:+Xu+:Y5U6DWHf^\;RB')n6:Ks7*QMpV G3+OtH`P6Z>).nr'IHG#TRJ1o:C]4>k.e9`i]mT"g^as@i]>WVciaoc7'(hd+8137 All steam connections (pipes, radiators) must be tight and not leaking, b. 'RBlE)ZFf5[%(anFEf&&m0F'5fK!SH@bQFC@N.#J-Jgfi^gV'#>+[jm9J%?ia_R?+HKmYO9H:D Manufacturer's warranty still applies. :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? U'RPs%l_OpCiAr`1!&P>-$-.tn>\,@a_\elPR9E#GP#g@D@+&rn#m$J)kRbPA9iU?8\RBT`R)jc!@ki;p7!) Note that complaint text that is displayed might not represent all complaints filed with BBB. fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 The cost to have the install the second time was $4,300 which I had to take from my son's college fund. More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. 2. jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV Home Page Burnham Commercial Boilers After investigation of your product it was found that MANY customers of New ****** Cast Iron Steam Boilers where experiencing this problem.
