I consider myself to be a strong relationship builder and take pride in my people skills. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Would it ensure efficient workflows or more timely responses to other departments? "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. I know what I want to be done and how I want it done, so it's often easier to do it myself. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. It sounds like you handled this matter with utmost urgency and great customer care. Perhaps you use a particular app or software. The staff wanted to start double-booking patient time slots. I believe that, if asked, my colleagues and supervisor would say the same about me. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. ", "My position at Kaiser is a Radiology Physician Assistant. I'm happy to answer any questions you have. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. Interview Guidelines - Kaiser Permanente Career Planning It seems you would be a wonderful teammate to have around. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. This approach has greatly reduced in-house issues related to communication. I like working in an industry where genuine care is valued. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Application Timeline | Kaiser Permanente Bernard J. Tyson School of Well done! Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. Explore. Discuss how you can thrive in this role, even during the most stressful times. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. ", "Yes, I handle all of these administrative tasks in my current role. 35 Kaiser Permanente Interview Questions (+ Answers) Behavioral 2. We wanted to create a resolution with this person. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. ", "I'm a very detailed and organized person. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. ", "I am super focused when I am stressed so I can make sure everything is done and correct. Tell me about yourself. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I returned to the US just last month and had been actively looking for work the past couple of weeks. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Maybe you can see opportunity when others can only focus on the issue. Good answer! Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. I make sure to practice empathy. We also met the needs of our team by protecting the positive culture we had worked so hard to create. Since I have two high school girls who are involved in music. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) What resources do you prefer to stay on top of industry trends and changes? ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I greatly value diversity. Kaiser Permanente Interview Questions & Answers | Indeed.com Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. ", "Delivering bad news to a patient is very difficult. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. What health systems can learn from Kaiser Permanente: An interview with I had to submit my previous procedural logs and take a test. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. I am always sure that when at home, my family gets my attention first. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? Our date tracking prior to 2019 was not accurately kept. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. Good example! Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. I have a kind and outgoing personality. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. I carry around a notebook and write down important facts if I think there is a chance I will forget them. We told her we were going to order it and it was supposed to be there that day. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Also, for every month with zero sick days, a bonus was added. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. Is this something junior staff can be involved in? We will re-assess in December, but it seems to be working very well. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. ", "I know this will come off as cliche, but it's truthful. How to Answer: Why Do You Want to Work Here? Asked November 29, 2021 As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. To best suit my internal customers in their training, I ensure that I am a subject matter expert in the setting I am providing education. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! The patient, staying because of back surgery, was unable to hit the call button. ", "No problem. Sign In. Are there shared values that you could also mention? Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. I get along well with others and work well as a team.". I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. In addition to this podcast, I also subscribe to a couple of industry blogs. ", "As a certified pharmacy tech, I have to continue learning. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. I grew up in a fairly homogeneous town in Montana. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel.
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