At Paxful, we try to be as fair and as helpful as possible, and during the process, we recommend that users be forthcoming with information in order to quickly and correctly resolve the dispute. As standard, there is no limit for attempts. Here's a guide to help you: Before you begin, please ensure that you have verified your, Log in to your Paxful account, hover over your username located on the upper right of the page and click. This functionality allows users to have better access to digital currencies and it further helps users seamlessly integrate their crypto needs into their everyday lives. Paxful is a peer-to-peer cryptocurrency marketplace where people can meet and safely trade crypto using over 300 payment methods. Check out, Transaction fees on the blockchain can get expensive and are sometimes unpredictable. You can choose how you want to configure the link. Dont flood the chat with messages as it may hold up the moderator. There are businesses, such as Paxful, that are called Virtual Asset Service Providers (VASPs), and they allow users to trade cryptocurrency. A buyer of cryptocurrency must pay the exact price that is set for trade. The last step will be for the seller to confirm receiving the payment. Here's what you need to know to complete the process. Create unique trackable links in the track ID section. The First 1000 people who sign up using this link gets 10 USDT in their Paxful Wallet http://bit.ly/finstreet_1000Paxful is one of the safest, . Some conversions will go through after a few seconds so hang tight! As a part of the process, your users will need to register as Paxful users, but you as a merchant can make the process smoother by providing the user email together with the generated URL so it would be pre-filled for users. If you've paid for your crypto but something has gone wrong, you can start a dispute! To make sure you're only seeing Paxful Verified Offers, you'll want to click the toggle for this option. Here are a few things to keep in mind: Once youve created and published your personalized offer, wait for a buyer to start a trade with you. Once you have created your account, we recommend verifying your phone or email address (whichever one you did not use to sign up with) and identity as well to gain more trading opportunities on our platform. Your Paxful journey begins with a simple decision: whether or not to create an account. Choose your time zone from the Your Time Zone drop-down list. If youre still running into issues, feel free to reach out to our support team. From now on, the trade chat will be disabled in Bank Transfer offers you create or edit. All of these offers have been verified by Paxful, and the sellers are in good standing in our community. Trading on Paxful requires verification depending on the payment method used or the amount transacted. It is up to you to protect yourself from malicious users and obvious scams. You can then click 'Find Offers', and you'll be shown the offers that match your criteria. This could be due to. Example: Hi, I am ready, please follow the instructions and you can have your cryptocurrency in no time!. For more information, click here. This includes WhatsApp, Telegram, phone numbers, email, etc. Your dashboard is the hub to track all your activities on Paxful and allows you to access all the information you need. Once the seller receives the payment, theyll release the cryptocurrency to your wallet to complete the transaction. Once all your info is updated, click Next Step in the right-hand column. to deliver the gold to you either by post or in person. Paxful allows you to buy cryptocurrencies and convert money with your choice of over 350 payment methods, including gift cards, debit and credit cards, bank transfers, online wallets, and more. There are several different types of authenticators or 2FA methods you can use. Application programming interfaces (APIs) are for developers or businesses that want to create applications to connect with Paxful. Once a trade has started, you will receive a notification. However, depending on your country, you may need to verify your address to sell USDC. , you are permanently restricted from buying and selling. Select your proof of payment on the next pop-up, then click "Upload". We definetradesas both buying and selling cryptocurrency on our platform. See our step-by-step guide on how to sell cryptocurrencyand our rules for selling cryptocurrency. Dont disclose any information (eg. Choose if you'd like to create an account with your, Once you have created your account, we recommend verifying your phone or email address (whichever one you did not use to sign up with) and, If you have any other questions, feel free to explore our. You can see how many confirmations your transaction has. There is no magic about it. You redeemed a valid gift card and did not release the cryptocurrency, A violation of the offer terms and/or trade instructions, You provided insufficient, false, or edited evidence, A photo of the original gift card with your Paxful trade chat clearly visible in the background, A complete photo of the original receipt (no cut-offs), For electronic codes (e-codes), an invoice of the original payment and video recording of your bank statement as proof of purchase, Proof of conversation with the gift card issuing companys customer support, Any additional evidence as required by Paxful (Example: ID Verification), Gift card disputes may take up to three weeks to resolve. This will tell you if there are any current issues that are being investigated, identified, or resolved. On the vendor dashboard, you can: In general, this dashboard is useful when you want to see the statuses of all your trades and offers. Once a trade has started, you will receive a notification. You will earn a fee each time a trade is made in real-time. Once you create an account on Paxful you get a free wallet and access to the Classic Dashboard. Here are several possible reasons why you may lose a dispute. Even if you don't select a currency, it will be auto-selected based on a visitors location with 99% accuracy. While we dont have a timeline on when the program will resume, please know that were working to get it back up and running and stronger than ever. Read more on how to write, If you have special payment-related procedures that may delay the release of cryptocurrency for a longer period, make it clear for the buyer. Clicking on the seller's name will show their full profile, where you can see how much negative feedback they've received in addition to the positive. Account Verification Logging in With Phone Number on Mobile App How to Use Your NIN on Paxful Limits and Verification Email Verification Phone Verification ID Verification Gold is one of the most valuable commodities whose value increased over time. You can refer to our Terms of Services for more information on what is acceptable on the marketplace. Also, pay attention to the reputation of your potential trade partner. your Paxful or game account login details) to the sellers. Choose the cryptocurrency youd like to sell, then ensure Sell Bitcoin/Tether/Ethereum is selected. Some issues might be because you use an old version of the app. Please let us know the transaction ID associated with your conversion and our support team will take a look. Below, weve included some FAQs to assist with the transition. This must be frankly stated in your offer terms and trade instructions. Enter your Paxful wallet address into the app, website, or ATM. If your trade partner is trying to obviously scam you. You won't be able to create a new offer or start a new trade using restricted payment methods. If our system detects that your offer has a very low chance of success (e.g. A QR Code is a machine-readable code made of black and white squares that help make your online wallet trades faster and easier. If you are located in certain states or certain countries, you may be unable to access Paxful at this time. With Earn, you can add crypto to your Earn Wallet, and in return, youll receive interest every week. If you would like to see your previous Bitcoin addresses, head over to the Addresses tab. Click on the Start Verification Process button. How do I get an account badge? There are businesses, such as Paxful, that are called. Once you have submitted a dispute request, you do not have to contact our Support. Check your spam folder. Once you have provided all the documents requested by the cryptocurrency seller, click. With Paxful Earn, you can gain weekly interest from the cryptocurrency stored in your Paxful Wallet. Keep trading safely and fairly in the marketplace and maybe your offer will be featured someday! For example, we could send you a notification when a new trade starts or whenever your trade partner sends a message in a trade chat. Reputation - an aggregation of the positive and negative feedback that you have received on Paxful. Remember that cryptocurrency transactions are final and irreversible. If your Bitcoin wallet address has changed, you shouldn't worry. However, some payment methods are only available in certain countries: To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. To see the working hours of an offer, do the following: For more information on how to improve your offer creation flow, check our guides on how to write good offer terms and trade instructions. To buy crypto for game items, you can also create your own offer. When a buyer starts an active trade with your offer, your cryptocurrency will be securely held in escrow until you release it. a dispute has taken place, and cryptocurrency was awarded to the seller of cryptocurrency. Note: If after the trade has started you are being offered an item that is different from the advertised one, be extra cautious. Youll also need to enter the amount of gold you wish to sell and the currency you prefer. Do keep in mind though that messages to PaxBot will have to be in English. If you selected the right file, click, 2. Merchants can choose to receive payments in USDT. Price negotiations within the same trade are against our Terms of Service. If you think that youre ready to take the plunge into the world of crypto and financial freedom, then the next step is to create your Paxful account. 4. page with offers to sell cryptocurrency appears. Your code will be. Sellers ranges may not meet that amount or the seller may take down their offers or go offline. Your dashboard is the hub to track all your activities on Paxful and allows you to access all the information you need. Some payment methods have an option of a chargeback. To set up 2FA with Google Authenticator (GA) follow the steps below: To troubleshoot 2FA via Google Authenticator (GA), visit our help center page. The user will be redirected to a regular trade screen. Here are some of the activities that can lead to your account being restricted: Paxful has zero tolerance for the following: Some account restrictions such as banned and suspended are not reversible, therefore the actions are final. To create a new Paxful account: 1. Obvious scamAnything that clearly violates common sense and our. Paxfuls escrow feature aims to ensure a fair trade experience for both parties. To sell crypto for game items, you can also. You can refer to our Terms of Service for more information on acceptable behavior when using the marketplace. 5. Paxful escrow must be used at all times or your account may be banned. You can check this by going over your. Paxful allows you to deposit and receive Ethereum (ETH) using your Paxful Wallet. You can set it up to be embedded as an iframe right into pages so that visitors never leave your website. When you receive event notification, you should verify the "X-Paxful-Signature" header. User will receive a confirmation notification in their Paxful account. This dashboard exclusively applies to users who are using the Paxful Pay feature (sign up for this feature on our Paxful Pay page). You can find the current interest rate in the Deposit section of your Earn Wallet. Click the hamburger icon and choose one of the options from the list that appears. So be on the lookout for the best deals. Sometimes a buyer may not be able to finalize the payment for the cryptocurrency. You can add a QR code to your Paxful account to help make your online wallet trades easier and faster. In any case, always make sure you have provided correct details to the buyer and collected all possible proof of receiving or not receiving the payment. Brokering is when you buy a gift card code from a third party and resell it later to someone else. There are three chargeback report statuses: You can also report a chargeback through the Contact Form. Before you start selling cryptocurrency for in-game items, make sure you have the means to check if the item was actually transferred to you. If your account is not ID verified, youll be required to verify your ID before you can withdraw any funds. Verification keeps the platform safe for users. are safe as Paxful uses a secure URL token system to prevent phishing. Make sure that this app or exchange supports Lightning transactions. The last step for you is to release cryptocurrency from the trade escrow. If you already have a Paxful account and want to buy Bitcoin from the Paxful Bitcoin Kiosk, here's how to complete a transaction: For users who don't have a Paxful account yet, here's a step-by-step guide on how to buy Bitcoin using the Paxful Bitcoin Kiosk. Buyers with the best rating and reputation. In this post I'll review the company and its services. The Paxful Bitcoin Wallet app is the ultimate companion tool to our platform. Note: Trade limits and wallet send out limits are tracked separately. , require full ID and address verification (for amounts higher than 50 USD per trade). 3. Note that if there is a, If you are no longer interested in the trade and have not yet paid the seller, feel free to cancel the trade. From there, you'll need to create your account with either your phone number or email address. On the Merchant Dashboard you can see: This is the dashboard to track your affiliates and your affiliate commissions. See what our users have to say about us through our. If youre the seller in this case, then your cryptocurrency is safely returned back to your wallet. When a trade starts, the sellers crypto is automatically transferred into our secure escrow. You will be taken to the first Edit Offer page. Paxful Pay brings together three sides: merchants (selling something), buyers (wanting to buy something), and Paxful vendors (exchanging buyer payment methods to BTC). Our Marketplace investigations team will verify the request and ensure your account is in good standing before granting access. The Report a problem dialogue box appears. However, you will still be able to do a. of all your funds from your Paxful account and send it to any wallet address you choose. Theres no type that matches your problem. If you do not find our email in your regular inbox, please check your Spam or Junk email folders as well. You might also hear the term public ledger to describe it. If during a trade both sides agree to change the amount, a new trade must be re-opened for the correct amount. If you familiarize yourself with the process, itll make trading on Paxful a lot easier. Click Show All or Any payment method field and select your preferred payment method to buy crypto on the dialog box that appears. Please check that you are visiting https://accounts-test.paxful.com/ Captcha error, please reload the page and try again Your Phone or Email Your Password Forgot password? Once the buyer has paid you and marked the trade as Paid, they will have 21 days to deliver the gold to you either by post or in person. Trusting users youve had a good trade experience with, is a good way to stay connected with them. Scan the QR code with your phone by using the Google Authenticator app. You can track your progress through the Progress Bar located in your Classic Dashboard. Buyers rate does it look profitable for you? Youll be expected to turn your offer on again and update the terms and instructions so it doesnt fit the criteria mentioned above. To keep you in the loop, we implemented the new travel rule for user protection and to stay up-to-date with international standards. Heres a detailed article about the, , we remind you that Paxful is not a licensed gift card vendor nor an authorized dealer of any gift card issuer - and brokering or reselling gift cards is strictly prohibited on our platform. Well then send your account details to the seller. Awarded buyer a dispute has taken place, and cryptocurrency was awarded to the buyer of cryptocurrency. 2. Yes! Paxful is a global peer-to-peer platform building a financial system for the 100% one #Bitcoin at a time. Provide as much evidence as you can, such as: Proof of payment (transaction receipt, a screenshot of payment, video proof). Discuss the necessary details with your partner using our trade chat and follow their instructions carefully. We are happy to offer you an opportunity to sell crypto for in-game items. For starters, there are only two support options: Use a chatbot or submit a ticket. Please be patient because this may take some time. Click Registeron the top right corner of the main page. Forcing or tricking a trade partner to immediately release their cryptocurrency. The best way to resolve a trade issue is by filing a dispute as soon as possible so that our team can quickly investigate the matter. We now automatically send the buyer and sellers bank account details to each other, making Bank Transfers even safer and easier. I Sent Funds to the Wrong Address. If you have not received an answer within 24 hours, it means that your document is going through manual verification. Once a trade has started, you will receive a notification. How Can I Check the Status of My Ethereum (ETH), Tether (USDT) and USD Coin (USDC) Transaction? Some kiosk trades may require a fee in addition to Paxful's escrow fee. The buyer does not pay a fee. If you created the offer, add tags that indicate if you accept third party payments or not. If your account is banned, you are permanently restricted from buying and selling. 3. Log in to your Paxful account, hover over your username on the top right of the page and click Settings from the context menu that appears. Confirm reading the warning by clicking I understand. If the conversion service is down, the merchant will be paid in BTC. Paxful conducts thorough investigations to resolve gift card disputes. While clicking the picture, keep the following points in mind: In case of an error, click Try again. Once you submit your materials, you will see the screen below letting you know you have completed your verification process. If your account is locked, please take a look at this article for steps on how to unlock your account. For more information on gift card disputes, take a look at this article. 7. If you are no longer interested in the trade and have not yet paid the seller, feel free to cancel the trade. Let us know the transaction ID associated with your conversion and our support team will take a look. Q: Do I still have access to my funds from my referrals? Set a margin you find profitable as no negotiations are allowed during the trade. We encourage questions, comments, and discussions. There are many varieties of wallets available, whether youre looking for a web or mobile solutionyour Paxful wallet helps get you up and running ASAP! If you already have an API key, you can skip this step. See our short guide on how to create your first offer. 2. Bad offer termsOffer terms are confusing or contradictory. Log in with a phone number feature is only available on the web browser version of Paxful and is not ready for mobile just yet. Look for either. Additionally, see how to send Bitcoin from your Paxful wallet and the details of Paxful fees. Please enable Cookies and reload the page. If you had 2FA via SMS enabled, well be sending your codes to your email instead. Tether (USDT) is a stablecoin that is worth, For the full breakdown of USDT fees, check on, Unfortunately, transactions on the blockchain cant be cancelled or reversed. Supporting the trade of gift cards for a cryptocurrency is complicated. Here are some of the commonly asked questions about converting your BTC: You can convert your USDT into any of the cryptocurrencies on the platform directly in your Paxful Wallet. Paxful Pay - Buyer's Perspective - Existing Users, Paxful Pay - Buyer's Perspective - New Users, https://developers.paxful.com/documentation/paxful-pay, Paxful Pay WooCommerce Plugin: Installation And Configuration Guide. Your Bitcoin. If you have further questions on your dispute claims please reach out to our support team. If you have any questions or face any issues, contact usvia, . For more information on how to buy crypto see our guide. Also, pay attention to the reputation of your potential trade partner and choose the location carefully, to ensure that you can deliver the gold to your trade partner. When a trade starts, the cryptocurrency from the sellers wallet is automatically moved into a temporary safe deposit account (escrow) where it will be held until the transaction is complete. you can withdraw any funds in your wallet. You were not able to provide clear reasons and evidence as requested by the moderator. Coin locking/coinlock is when a buyer uses the escrow to hold onto the seller's cryptocurrency without the intention to send payment and complete the trade. After verifying your email, we also recommendsetting up two-factor authentication on your Paxful account if you haven't already. Mark the trade as Paid, then confirm on the Self Declaration pop-up. One of the reasons why your trade may not be completed at a fast rate is that the blockchain is taking time to confirm your trade. For more information on how to start a dispute, visit thisHelp Center page. The Paxful Wallet is a digital wallet given upon sign-up and allows you to securely send and receive your hard-earned cryptocurrency. The gathered information is then communicated back and forth between the VASPs. Here's what you can do: Note:Don't worry! What do we ask for in gift card disputes? field empty if you do not have any specific amount in mind. Heres a short and informative video on the topic: 2. You are the person responsible for accepting and processing payments. The Bitcoin blockchain is a public record of all Bitcoin transactions. And finally, read through the. The Kiosk can be configured to deposit bitcoin to either the buyer or to any outside external BTC address. Note: Full verification is mandatory for offers and trades that start from 50 USD. Enter the amount you are ready to trade in the traditional currency field or cryptocurrency field. If you are temporarily living or traveling in a. , but you have proof that the payment method belongs to you, please: Take a screenshot of the account that displays your name, Provide proof that you are only temporarily in a restricted country, and proof of address or documentation from your country of origin, Send the screenshots of the documents to our support team through. To take a picture of your ID, make sure your document is ready and follow the instructions that appear on the screen. In case the request contains the wrong signature, do not process it. To see the exact schedule, hover over a day of the week. For more information on why you may have lost a disputespecifically related to gift cards, visit our pageWhy did I lose my gift card dispute. This means that wehave checked his documents and background.Additionally, check when the seller was last seen online on Paxful. 4. Make sure your camera is working and placed correctly. Other Paxful users can view the following information: As you can see, your public profile will contain all the credentials you have earned on Paxful and will help other users decide if you are a safe trade partner or not. However, you still have two options to log in: Stay tuned for updates as our team is working hard to get this released on mobile. How do I use it? As per our Terms of Service, we remind you that Paxful is not a licensed gift card vendor nor an authorized dealer of any gift card issuer - and brokering or reselling gift cards is strictly prohibited on our platform. The offer page always includes the rate of each seller. After reading through the offer terms and confirming that you agree with the conditions, its time to start the trade. Warning: Always double-check and ensure that the address youre sending funds to, exactly matches the address of the recipient beforehand. The Trader Program provides exclusive perks and benefits to active and well-respected members of our platform. A: Gift card fees are increasing from 4% to 5%. Tick a box to select an event from the. Click Next Step when youre done. Choose a report type, write a detailed description in the Description field, upload any supporting images, and click Submit report. If this does happen, here is what you can do: 1. I Sent Bitcoin from My Paxful wallet But It Doesn't Appear on the Recipient's Balance, Bitcoin was Sent to My Paxful Wallet But I Don't See It On My Balance. Here are some safety tips to help you protect your funds. Keep in mind that our interest rates may change from week to week. KYCd users require ID, selfie, and POA. pages to see a list of the current USDT offers. Also please ensure that all text is legible and that your entire ID is in the photo. button only if you are absolutely sure about receiving the payment. The link and the PIN code should be copied by a merchant and shared with staff. . Once you've completed the required number of trades and your account is in good standing, you can contact our support team. Before you start selling cryptocurrency with Bank Transfers, add your bank account details to your Paxful profile. Also, consider using a bank that can easily provide proof of payment, with all of the details visible on one page or, The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts. Once the seller has confirmed the payment, they should release the crypto to you and the trade will be complete. We have a strict verification process that helps ensure we know our customers, an army of dispute and fraud prevention analysts to help make sure trades run smoothly and to keep bad actors away from the marketplace. 2. If youre from a country on this list, or if you have reached your wallet send out limit, youll be required to verify your ID before you can withdraw your funds. 2. You can also learn more about our API services in our developers' documentation. Making a chargeback or reversing the payment after it has been processed. From there, you can track your transaction. If youre receiving BTC in your Paxful wallet, the funds should arrive after two confirmations. In the Settings menu, click on Security. Before you start buying cryptocurrency for in-game items, make sure you have the means to prove if the item was actually transferred to your trade partner. You will be charged a network fee when sending USDT via the TRON (TRC20) network and that's on top of the Paxful Wallet fee. Here are some steps for you to figure out what could have happened: Note: Don't worryif you've entered the correct recipient's wallet address, your funds will be recovered. Check out, Typically you can see that in the Receive or Deposit screen within your wallet. . This is a common case of cryptocurrency fraud. What Do I Do If I Have a Transaction or Hedging Issue? Enter the amount you want to trade in the. Choose the best rate of cryptocurrency to have the highest profit possible. to highlight essential information such as the item type and the name of a game. When sending or receiving BTC via Lightning on Paxful, your Paxful BTC Wallet will be used and you can use that BTC to do everything you already do on the platform. Click a time box and select a time from the drop-down list that appears. Only click the Release button if you are absolutely sure you have received the payment. Also, check how you can contact our 24/7 dedicated customer support team. This functionality allows users to have better access to digital currencies and it further helps users seamlessly integrate their crypto needs into their everyday lives. is an exciting opportunity for users to be rewarded for sharing their Paxful affiliate links with their friends and followers. Paxful takes AML protocol seriously, and we abide by all laws, regulations, and procedures. The guidelines we follow are to protect the Paxful community when a gift card trade is disputed.As a seller, you could lose your dispute due to any of the following reasons: Paxful conducts thorough investigations to resolve gift card disputes, despite minimal support from gift card services. There are several levels of verification that you can complete. Completing the CAPTCHA proves to us that youre a human and gives you access to our platform.
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