Wellness checks: All guests will have their temperatures checked at the terminal. We appreciate your cooperation in this endeavour. Call our Royal Vacation Planners 24/7 866.562.7625 additional numbers Air2Sea arrangements 844-278-9745 24/7 Day of Sailing help 800-256-6649 or 305-539-4107 (Int'l) 24/7 Technical Support 800-398-9819 Exceptions can be made for the following sporting goods, however, the item must be stored in the guests stateroom and cannot be used onboard: baseball bats, hockey sticks, cricket bats, golf clubs, skateboards, surfboards, and bicycles. Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. Easily view, edit and update your travel details for your upcoming cruise. For further check in assistance visit us online at, A) www.RoyalCaribbean.com <link rel="stylesheet" href="styles.32ff1387e006a1cf.css"> The only exceptions to this policy are curling irons and hair straighteners. By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. It is your responsibility to ensure that you and everyone travelling with you have all necessary passports, visas and all other travel documents and that these are valid and in order. Browse and book directly from the app, or stop by the shore excursions desk to make a reservation. Wander to the postcard-perfect beaches of the South Pacific, island hopping through paradise. Once connected, tap the "Ship" icon on the top, tap "Entertain," and then tap "Shows and Movies." The Cruise Ticket Contract sets forth limitations on the time frames in which claims may be made and suits may be filed against Royal Caribbean. Venture to Vietnam and find your chi in bustling Ho Chi Minh City. Cigar and pipe tobacco is limited to designated outdoor areas. In preparation for prompt departure, cruise check-in will close one hour prior to sailing. All indoor public spaces, staterooms, and balconies are smoke-free. Once here, the port is on your left after Marina South Pier. Please call or visit Adventure Ocean to make your reservation: Please note, the provisions of the Convention relating to the Carriage of Passengers and their luggage by sea 1974 as amended (The Athens Convention) applies to international carriage by sea if the ship is flying the flag or is registered in a state party of The Athens Convention, or the place of departure or destination is in a state party to The Athens Convention. Access exclusive pre-cruise savings and products that wont be available onboard. Please try again later. (Additional long distance charges to connect to the USA will also apply.). Even when you are tight on time, theres a perfect option to fit your schedule, such as a 3 day-2 night cruise from Singapore On an ocean cruise you have unlimited opportunities to dive deep into the wonders on your ship. Please ask your travel agents for further information. In addition, Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to the either policy, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages. Royal Caribbeans Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. We regret we must reserve the right to refuse to allow anyone to travel who, in our reasonable opinion, is physically or mentally unfit to travel or will or may require care beyond that which any traveling companion or we ourselves can reasonably provide. From here, it's a 10-minute walk to the terminal. Day 6 - Hambantota, Sri Lanka. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Emergency signal (7 short and 1 long horn blasts): In the event of a real emergency, seven short and one long horn blasts will sound indicating guests should proceed to their assigned muster station. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit our website RoyalCaribbean.com.sg to reserve your place. We have a dedicated Group Shore Excursion team that is ready to assist with your . Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. You can only make payments online if you have booked directly with Royal Caribbean. There are no self-laundry facilities aboard. Watch as robots craft a custom juice creation for you at the Bionic Bar. Where The Athens Convention applies, we seek to limit our liability to you for claims in accordance with The Athens Convention. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Gangway: Ramp connecting the ship to the pier which allows passengers and crew members to get on and off the ship in port. In a unique situation, one Royal Caribbean International cruise has been oversold, and the cruise line is offering . To access your reservation, go to reservation look up. Radio devices: HAM radios and baby monitors. From here, you can walk directly to the terminal. Do your guest safety briefing digitally D) Complete required information and click Submit E) Select Guest(s) and click Begin check in Youre on vacation relax! Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. Planning your epic adventure just got easier with Royal Caribbean Hotels. Cruise Director: Your MC for the cruise who leads entertainment and activities for guests. Individual and group space is subject to availability, minimum participation and cancellation penalties. Guests who have an account with a U.S. bank may cash one personal cheque at the Pursers Desk for up to US$200 per cruise vacation (guests who present an American Express card, US$250). Explore Serenade of the Seas. If you are cruising to Alaska, Canada, New England or Europe: Nights on deck can be cool, so bring sweaters, jackets and long pants. Start planning your next cruise vacation by selecting a destination and departure port. You should plan to arrive at the pier at least two (2) hours before the ship is scheduled to depart. By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. Find all the information, including payment details and due date. Children can only swim if they are toilet trained and under their parent/guardians supervision. Tuxedo rental service is available through Royal Caribbean. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. Reservations can be made in person or directly from the app. Under no circumstances does Royal Caribbeans responsibility extend beyond the ship. For details go to: Pregnancy Policy. If you are travelling with children, dont forget to pack their documents etc. Any travel agent used by the guest in connection with making arrangements for a Royal Caribbean cruise, air tickets or any related travel, lodging and tours is the guest's agent. In the absence of negligence on its part, Royal Caribbean is not responsible for any loss, theft, pilferage and/or damage to a guests property, which includes items such as money, travel currency, jewellery of any kind, photographic/ electronic equipment or other personal property. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit Maps and ship layouts are for informational purposes only and itineraries are subject to change. Both Genting and Royal Caribbean cruises to nowhere depart from the Marina Bay Cruise Centre, located at 61 Marina Coastal Drive. If you wish to be more flexible and in casual dress, breakfast, lunch and dinner are also served in alternative locations. We regret that RCT cannot issue refunds for unused portions of your cruisetour. Tour Director: US$5 per day, per guest. Explorers (6-8 years): Call 26006 from a ship phone It also acts as your SeaPass card for on-board purchases as well as indicating your dining room seating assignment. Sign up to receive information about our special offers and deals. Itinerary Overview. Dangerous chemicals: Including bleach, paint and other flammable liquids. If any charges or refunds are incorrectly recorded, you must resolve these with the pursers office prior to disembarkation. Specialty Dining: Additional onboard restaurants that offer an elevated dining experience or specialty cuisine for an additional fee. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request from an individual or group and reserve the right to cancel an existing reservation. On your shore excursions, all destinations are casual. Royal Caribbean International policies and procedures are constantly evolving. We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. *Please see all applicable Terms & Conditions for Promotions, {{ getDestinationByValue(selection.destinationRegionCode[0])['label'] }}, +{{ selection.destinationRegionCode.length - 1 }}, {{ getDeparturePortByValue(selection.departureCode[0])['label'] }}, +{{ selection.departureCode.length - 1 }}, Sale ends in {{ props.totalHours }} hrs {{ props.minutes }} mins {{ props.seconds }} secs, Sign up to receive information about our special offers and deals. You can unsubscribe at any time. You can unsubscribe at any time. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. In any event, property lost or damaged must be reported within the time limitations and in accordance with the procedures set forth in the Cruise Ticket Contract. Royal Caribbean reserves the right to ask for proof of age, revoke or otherwise restrict drinking privileges of any guest, regardless of age. As a world-class cruise center, Singapore offers many of the best cruise itineraries available. No refunds or other compensation shall be due from the cruiseline to anyone as a result of the denial of boarding to underage infant or other accompanying guests. Stay connected while onboard with VOOM - the fastest internet at sea. Lunch 12:00 to 14:00 Please put your name and home address on each tag and remove all loose straps from your bags. Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. Upon boarding the ship, notify our Guest Relations Desk of your delayed luggage situation. For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: If you are interested in these services, please make your reservation as soon as possible - appointments and reservations tend to fill up quickly. You can decide when you would like to dine between the hours of 18:00 and 21:30 each evening, much like a regular restaurant, so reservations are recommended to be made once onboard or preferably before your cruise through our website. Get to the heart of your destination with excursions for everyone. You can unsubscribe at any time. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. breakfast and lunch, but please keep swimwear to the pool deck. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance. hren@wallem.com Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. Please refer to the Cruise Ticket Contract for further information. Explore Serenade of the Seas. Nursery (6-36 months): Call 26001 from a ship phone You can breathe easy knowing that risks from the transmission of aerosol particles between spaces (like those from a cough) is extremely low. We strongly recommend that you have a fully comprehensive travel insurance policy to cover any such eventualities. Like landing bragging rights on the high-flying skydiving simulator, Sky Pad. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. For more details about how we use your information, view our Privacy Policy. Formal: cocktail dresses for women; suits or jacket and tie, or tuxedos for men. This applies to all stateroom categories onboard. If all the charges are correct you do not need to do anything further and your SeaPass charges will be billed automatically to your American Express, Diners Club International, MasterCard or Visa card. 866-562-7625. Heres a list of common phrases used onboard to help you navigate the linguistic waters: *Please see all applicable Terms & Conditions for Promotions, Medications including motion sickness care, Scarf or wrap to cover bare legs and shoulders inside museums and religious sites, Power adapter (without a surge protector), Eco-friendly/biodegradable sunscreen, after-sun lotion. ARE THERE ANY FORMAL HEALTH REQUIREMENTS? Voyagers (9-11 years): Call 26005 from a ship phone Day 3 - Penang, Malaysia. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. If there are any issues, please contact Guest Services. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. Getting Pampered On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. Shorts are welcomed for Day 7 - Colombo, Sri Lanka. You can unsubscribe at any time. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 SDRs and for damage and loss to cabin luggage this is limited 2,250 SDRs. Day 4 - 5 - cruising. Plan everything now and use your vacation time to actually vacation. Evening: Smart Casual Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track. My Time Dining (open seating) is now offered fleet-wide offering guests flexibility with their evening dining. Plan now and enjoy onboard. Royal Caribbeans onboard staff and crew await our guests with personalized Gold Anchor Service. If you purchased or received onboard credits, they will be posted to your account and can be used for any purchases onboard like shops, spa, photo, bars, specialty restaurants, shore excursions, internet or onboard gratuities. Here's your chance to reserve your spot for NorthStar, Ripcord by iFly, SkyPad, and the "Silk Road" show which is the only show that requires reservation. Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. If no cruises are listed, check that your loyalty information is showing ne. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. Please try again. If a child is cruising under your supervision and exhibits dangerous and disruptive behaviour (i.e. Get to see how the staff and crew bring the Royal Caribbean experience to life with a behind the scenes tour. Pursers/Guest Relations Desk On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods. For more details about how we use your information, view our Privacy Policy. If your name has changed since . We are here to help with reservations, Crown & Anchor memberships and general questions. If you have questions, please feel free to dial 1950 or stop by Guest Services. Youll need your passport and cruise documents to board the ship. When you're done, just remember to stop by your assembly station - look on your SeaPass or the back of your stateroom door - for a quick check-in. My Time Dining: Dinner selection that allows guests to choose a different dinner time each night. The Purser, available 24 hours a day at the Pursers/Guest Relations Desk, will act as your banker, postmaster, information source, complaints desk, authority on customs and immigration and safety deposit box trustee. What to know before going on your cruise from Singapore | Royal Caribbean Singapore Back to Main Menu What to know before you go Documents you need to check in What to pack for your Asian cruise Checking in your luggage? Quench your thirst onboard with the best value on your favorite drinks. It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. Pool towels A per person cover charge is applicable in specialty restaurants. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? Feeling under the weather? There are select cruises departing from China that will not have a non-smoking area in the casino. Sanitization from bow to stern: Sanitization and fogging will occur daily from 3:30 am to 5:00 am at guest corridors. Items may be deposited for safekeeping at the Pursers/Guest Relations Desk. Locate a Travel Agent. An additional Charge will apply for Specialty Restaurants. WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. Your SeaPass We also regularly update our website to ensure the accuracy of information. Once your cruise documents become available, you can access them through your reservation dashboard in your Guest Account. Dining Room Schedule For more details, see our Refusal to Transport Policy and Guest Vacation Policy, each of which is available online at WWW.ROYALCARIBBEAN.COM. Guests who do not opt for pier transfer are responsible for all baggage transfers and transportation to and from the pier. With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. You may notice a temporary hold on the credit card your SeaPass card is linked to. Whether you need a place to stay on travel days to and from port, or you just want to extend the adventure, now you can book top-rated U.S. hotels and score incredible savings up to 50% off. Simply present your cruise documents and all completed forms to one of our agents in the cruise terminal. A. Answer your health questions: If youve checked in on the app, well send you a notification the day before your cruise to complete a few health questions. Sign up to receive information about our special offers and deals. For the safety of all, guests who present a COVID-19 risk are not allowed to board. Weapons and drugs: Firearms, ammunition (including realistic replicas), sharp objects, including all knives and scissors, (personal grooming items such as safety razors or scissors with blades length less than 4 inches are allowed), illegal drugs/substances, and CBD oil/CBD products. LEARN MORE ABOUT OUR AIR2SEA FLIGHT PROGRAM. If you need medical assistance, please dial extension 51 from your stateroom phone to make an appointment. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. WHAT ABOUT CASH, CHEQUES AND FOREIGN CURRENCY? see, and some recommendations for what to bring: The 4 Night Greece & Cyprus Cruise visits Haifa, Israel; Limassol, Cyprus; Rhodes, Greece and Haifa, Israel. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted.
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